FUJIFILM recalls Synapse PACS software versions 7.4.000-7.4.200 due to incorrect patient age calculations for infants under 3 months old. Affected users should verify their software version.
The incorrect computed patient age is showing in VX for patients less than 3 months old.
FUJIFILM is recalling specific versions of their Synapse PACS medical imaging software because it shows incorrect patient ages for infants under 3 months old. This could lead to improper medical treatment decisions if the age is used in patient care.
The software incorrectly calculates patient age for infants under 3 months old, which could result in inappropriate medical decisions if the incorrect age is used in patient care. This is a data error rather than a physical hazard.
Healthcare facilities using Synapse PACS software versions 7.4.000 through 7.4.200 are affected. Medical staff handling infant patient records are most at risk of potential treatment errors.
Check your Synapse PACS software version number. Affected versions are 7.4.000, 7.4.001, 7.4.010, 7.4.100, 7.4.110, and 7.4.200. The UDI codes are listed in the recall notice for identification.
Verify your Synapse PACS software version to see if it matches the affected versions listed in the recall.
The software incorrectly displays patient age for infants under 3 months old, which could lead to improper medical treatment decisions.
Check your Synapse PACS software version number. Affected versions are 7.4.000, 7.4.001, 7.4.010, 7.4.100, 7.4.110, and 7.4.200.
The recall does not specify a remedy, so you should check your software version and contact FUJIFILM Healthcare for further guidance.
We’ve drafted a message you can send FUJIFILM Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-1407-2025 — FUJIFILM Healthcare FUJIFILM Healthcare Hello, I own a FUJIFILM Healthcare that is covered by recall Z-1407-2025 from FUJIFILM Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
