Philips recalls Spectral CT on Rails with software version 5.1.0 (model 728334) due to unintended device movement during scans. Affected units may cause scanning errors or safety issues.
Multiple problems identified with the software version leading to various scanning and image issues, and unintended device movement.
Philips is recalling Spectral CT on Rails machines with software version 5.1.0 (model 728334) because the software can cause unintended movement during scans, potentially leading to image errors or safety risks. This recall affects medical facilities using the equipment.
The software version 5.1.0 can cause the CT scanner to move unexpectedly during scans. This may result in image quality issues or safety hazards like improper positioning of the patient or equipment.
Medical facilities that purchased or use Philips Spectral CT on Rails with software version 5.1.0 (model 728334) are affected. Staff and patients using the equipment are at risk if the unintended movement occurs during scans.
Check for the model number 728334 and software version 5.1.0 on the device. The recall includes units sold with the UDI-DI (01)00884838103627(21)1005 and serial number 1005.
Verify the software version on your Spectral CT on Rails device. If it is 5.1.0, it is affected.
Reach out to Philips Medical Systems Nederland B.V. for guidance on next steps.
The software version 5.1.0 can cause unintended movement of the CT scanner during scans, potentially leading to image errors or safety risks.
Check for the model number 728334 and software version 5.1.0. Affected units have the UDI-DI (01)00884838103627(21)1005 and serial number 1005.
Contact Philips Medical Systems Nederland B.V. for specific instructions on how to proceed with the recall.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1324-2025 — Philips Philips Hello, I own a Philips that is covered by recall Z-1324-2025 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
