Philips recalls Spectral CT on Rails with software version 5.1.0 (model 728334) due to potential software crashes during CCT Fluoroscopy mode activation. Affected units may require restart after crash.
When preparing for CCT Fluoroscopy mode and activating the CCT foot pedal simultaneously, the operator may experience a software crash. This would result in the system needing to be restarted.
Philips is recalling Spectral CT on Rails machines with software version 5.1.0 (model 728334) because using CCT Fluoroscopy mode and the foot pedal together can cause a software crash. This means the system may need to be restarted after the crash, but it doesn't cause injury or damage.
The software crash occurs when an operator activates CCT Fluoroscopy mode and the CCT foot pedal at the same time. This causes the system to restart, but it does not result in injury or damage to the user or equipment.
Healthcare professionals using Philips Spectral CT on Rails with software version 5.1.0 (model 728334) are affected. The risk is low as the crash doesn't cause injury or damage.
Check for Spectral CT on Rails with software version 5.1.0 and model number 728334. The recall includes units with UDI-DI: 00884838103627 and lot code 1005.
Verify your Spectral CT on Rails software version is 5.1.0 (model 728334) by checking the device settings.
No, the recall does not mention any injuries or damage. The software crash only requires restarting the system.
Check for Spectral CT on Rails with software version 5.1.0 and model number 728334. The recall includes units with UDI-DI: 00884838103627 and lot code 1005.
The recall does not specify a remedy. Check your software version and model number to confirm if affected.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-0306-2024 — Philips Philips Hello, I own a Philips that is covered by recall Z-0306-2024 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
