BD Pyxis MedBank CUBIE Replenishment Stations with certain model numbers may show a stock error message when restocking, potentially delaying medication access for patients. Affected units include specific product codes listed in the recall.
Due to a software issue, when attempting to restock the automated dispensing cabinet, user have received the banner message "Stocking window has passed, or item has been removed from purchase order. Please contact Pharmacy for assistance". When this occurs, the medication cannot be restocked and can potentially lead to delays in accessing medication for patients.
BD Pyxis MedBank CUBIE Replenishment Stations with certain model numbers have a software issue that causes error messages when trying to restock medications, which may delay access to patient medications. This recall affects healthcare facilities using these devices.
The software issue causes the system to display a message that medication stock has been removed from the purchase order or the stocking window has passed. This prevents the device from restocking medications, potentially delaying access to critical patient medications.
Healthcare facilities that use BD Pyxis MedBank CUBIE Replenishment Stations with the listed model numbers are most at risk. Patients may experience medication delays if the system fails to restock properly.
Check for product model numbers listed in the recall, such as BD PYXIS MEDBANK TWR MN CR-10HH-2FM-P or BD PYXIS MEDBANK MINI CR-4HH-P. The devices are used in healthcare settings for medication management.
Identify your device model number by checking the product label or documentation.
Reach out to BD Pyxis for guidance on whether your device is affected and next steps.
The software issue causes error messages when restocking medications, potentially delaying access to patient medications.
Check your device model number against the list of affected product codes provided in the recall notice.
No, the recall does not require immediate discontinuation of use. Affected devices may continue to function but could experience restocking delays.
We’ve drafted a message you can send BD Pyxis to request your refund or repair — edit it as you like.
Subject: Recall Z-1550-2025 — BD Pyxis BD Pyxis Hello, I own a BD Pyxis that is covered by recall Z-1550-2025 from BD Pyxis. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
