BD Pyxis MedBank CUBIE Replenishment Station: Software Issue Causes Medication Restocking
BD Pyxis MedBank CUBIE Replenishment Stations with certain model numbers may show a stock error message when restocking, potentially delaying medication access for patients. Affected units include specific product codes listed in the recall.
Lower-risk recall
Due to a software issue, when attempting to restock the automated dispensing cabinet, user have received the banner message "Stocking window has passed, or item has been removed from purchase order. Please contact Pharmacy for assistance". When this occurs, the medication cannot be restocked and can potentially lead to delays in accessing medication for patients.
Contact the company
What happened, in plain English
BD Pyxis MedBank CUBIE Replenishment Stations with certain model numbers have a software issue that causes error messages when trying to restock medications, which may delay access to patient medications. This recall affects healthcare facilities using these devices. Read more at govinfonow.com/recall/52647-bd-pyxis-medbank-cubie-replenishment-station-software-issue-causes-medication.
Source Summary by GovInfoNow · govinfonow.com/recall/52647-bd-pyxis-medbank-cubie-replenishment-station-software-issue-causes-medication · Updated August 18, 2026 · FDA enforcement record: FDA #Z-1550-2025
Cite this page
“BD Pyxis MedBank CUBIE Replenishment Station: Software Issue Causes Medication Restocking.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/52647-bd-pyxis-medbank-cubie-replenishment-station-software-issue-causes-medication. Based on FDA recall #Z-1550-2025 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-1550-2025%22&limit=1).
Why it’s dangerous
The software issue causes the system to display a message that medication stock has been removed from the purchase order or the stocking window has passed. This prevents the device from restocking medications, potentially delaying access to critical patient medications.
Who’s affected
Healthcare facilities that use BD Pyxis MedBank CUBIE Replenishment Stations with the listed model numbers are most at risk. Patients may experience medication delays if the system fails to restock properly.
How to tell if you have this one
Check for product model numbers listed in the recall, such as BD PYXIS MEDBANK TWR MN CR-10HH-2FM-P or BD PYXIS MEDBANK MINI CR-4HH-P. The devices are used in healthcare settings for medication management.
- Brand
BD Pyxis- Category
Medical device
What to do — step by step
Check Device Model
Identify your device model number by checking the product label or documentation.
Contact Manufacturer
Reach out to BD Pyxis for guidance on whether your device is affected and next steps.
Where it went and when
Where it was distributed
Distributed in 32 states.
FDA distribution: “U.S.: AL,AZ, CA, CT, FL, GA, IA, IL, IN, KS, KY, MA, MD, ME, MI, MN, MO, MS, MT, NC, NE, NJ, NY, OH, PA, TN, TX, UT, VA, WA, WI and WV. O.U.S.: None” States read from FDA’s own wording; “not listed” means the notice does not name it.
States: Alabama, Arizona, California, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin.
Recall timeline
FDA published this recall 36 days after the firm started it.
- Firm started the recall
- FDA classified it Class II
- Published in FDA’s Enforcement Report
Dates from the agency record only; steps without a date are left out.
Questions people ask
Do I need to stop using the device immediately?
No, the recall does not require immediate discontinuation of use. Affected devices may continue to function but could experience restocking delays.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: FDA Recall #Z-1550-2025 (March 11, 2025) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-1550-2025 to see it in context.
- Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.