C-RAD Catalyst+ C4D software (version 6.5.1 SP2) used with Catalyst devices may cause incorrect patient rotation in scans. Affected models include Catalyst, Catalyst HD, Catalyst PT, Catalyst X4, and Catalyst+ series. Recalls due to software scanning error.
Software issue with scanning equipment that can results in the filed rotation not being applied correctly.
C-RAD's Catalyst+ C4D software (version 6.5.1 SP2) used with specific Catalyst devices may cause incorrect patient rotation in scans. This could lead to inaccurate medical imaging results. Affected users should contact C-RAD for a software update.
The software issue causes the system to fail to correctly apply patient rotation settings during scans. This can result in inaccurate medical imaging data, potentially affecting diagnosis and treatment planning. However, the risk is limited to the software version and does not cause immediate harm.
Healthcare professionals using C-RAD Catalyst+ C4D software with Catalyst devices (Catalyst, Catalyst HD, Catalyst PT, Catalyst X4, and Catalyst+ series) are affected. Patients receiving scans with these devices may be at risk of inaccurate imaging results.
Check if you have Catalyst devices (Catalyst, Catalyst HD, Catalyst PT, Catalyst X4, or Catalyst+ series) using C4D software version 6.5.1 SP2. The software is used with these devices for patient positioning in diagnostic imaging and radiotherapy.
Verify if your Catalyst device uses C4D software version 6.5.1 SP2 by checking the device's software version settings.
Reach out to C-RAD directly for instructions on updating the software to a corrected version.
C4D software version 6.5.1 SP2.
Catalyst (SP001-0025), Catalyst HD (SP001-0026), Catalyst PT (SP001-0027), Catalyst X4 (SP002-0035), Catalyst+ (SP003-0001), Catalyst+ HD (SP003-0002), Catalyst+ PT (SP003-0008), and Catalyst+ X4 (SP003-0009).
The recall states the software issue can cause incorrect patient rotation in scans, but does not mention injury risks. The hazard is limited to inaccurate imaging results.
We’ve drafted a message you can send C-RAD to request your refund or repair — edit it as you like.
Subject: Recall Z-1858-2025 — C-RAD C-RAD Hello, I own a C-RAD that is covered by recall Z-1858-2025 from C-RAD. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
