CareFusion recalls specific medical software systems that may delay medication access during cabinet upgrades due to software errors after Microsoft patches. Affected users should contact CareFusion for guidance.
During automated dispensing cabinet upgrade/installation/reimaging, component manager was left in installed mode, and if a Microsoft patch is then installed this may lead to an error preventing user access to the dispensing software application, which may lead to delay in access to medications/supplies, and delivery/replenishment of patient specific orders; which may lead to delay in patient care.
CareFusion recalls certain medical software systems that could delay medication access if a Microsoft patch is installed after a cabinet upgrade. This risk affects healthcare facilities using these systems and may impact patient care timing.
During cabinet upgrades, a component manager may stay in an installed mode. If a Microsoft patch is later installed, it can cause errors that prevent access to medication dispensing software. This delay might affect timely delivery of patient-specific orders.
Healthcare facilities using CareFusion's medical software systems, particularly those with specific models like BD Pyxis MedStation. Staff handling medication dispensing are most at risk of delayed patient care.
Check if your system includes specific model numbers like BD Pyxis MedStation 4000 Main (10885403512629) or BD Pyxis CII Safe ES Desktop PC (1156-00). The recall was distributed from April 2014 to March 2025.
Review the unique list of affected devices provided by CareFusion, which includes specific model numbers and serial codes.
The recall is due to potential delays in accessing medication dispensing software after a Microsoft patch is installed during cabinet upgrades.
No, but you should check your device list to see if you are affected and contact CareFusion for guidance.
CareFusion provided each customer with a unique list of affected devices including computer names and atlas keys. Check your device list for specific model numbers like BD Pyxis MedStation 4000 Main.
We’ve drafted a message you can send CareFusion to request your refund or repair — edit it as you like.
Subject: Recall Z-2017-2025 — CareFusion CareFusion Hello, I own a CareFusion that is covered by recall Z-2017-2025 from CareFusion. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
