Dexcom recalls G7 Glucose Receivers with specific SKUs due to potential missed low/high blood sugar alerts, which could cause serious health issues.
Defective foam or an assembly error may cause the receiver speaker to lose contact with the printed circuit board, leading to missed audible alerts for low or high blood glucose values. A missed audible alert for low or high blood glucose values could lead to untreated hypo or hyperglycemia which can cause seizures, vomiting, loss of consciousness, or death.
Dexcom is recalling certain G7 Glucose Receivers that may lose contact with their printed circuit board, causing missed blood sugar alerts. This could lead to untreated low or high blood sugar, which might cause seizures, loss of consciousness, or death.
The defective foam or assembly error can cause the receiver speaker to lose contact with the printed circuit board. This may result in missed audible alerts for low or high blood glucose levels, which could lead to untreated hypo or hyperglycemia.
People with diabetes who use Dexcom G7 Glucose Receivers with the listed SKUs are affected. Those with diabetes who rely on the device for blood sugar monitoring are at highest risk.
Check the product's SKU and part number on the device. The affected models include STK-AT-011, STK-AT-012, STK-AT-013, STK-GT-001, STK-GT-008, STK-GT-013, STK-GT-019, STK-GT-100, and STK-GT-109.
Look for the SKU and part number on the device to confirm if it's affected.
Reach out to Dexcom for guidance on next steps if you have the affected model.
The affected models include STK-AT-011, STK-AT-012, STK-AT-013, STK-GT-001, STK-GT-008, STK-GT-013, STK-GT-019, STK-GT-100, and STK-GT-109.
The device may lose contact with the printed circuit board, causing missed audible alerts for low or high blood glucose levels, which could lead to untreated hypo or hyperglycemia.
The recall does not require immediate stop use; however, you should check if your device is affected and contact Dexcom for guidance.
We’ve drafted a message you can send Dexcom to request your refund or repair — edit it as you like.
Subject: Recall Z-1944-2025 — Dexcom Dexcom Hello, I own a Dexcom that is covered by recall Z-1944-2025 from Dexcom. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
