Dexcom recalls One+ glucose monitors with specific SKUs due to potential missed alerts for low/high blood sugar, which could lead to seizures, unconsciousness, or death. Affected units include STK-D7-013 and STK-D7-014 models.
Defective foam or an assembly error may cause the receiver speaker to lose contact with the printed circuit board, leading to missed audible alerts for low or high blood glucose values. A missed audible alert for low or high blood glucose values could lead to untreated hypo or hyperglycemia which can cause seizures, vomiting, loss of consciousness, or death.
Dexcom is recalling One+ glucose monitors that may lose contact with their circuit board, causing missed alerts for low or high blood sugar. This could lead to untreated hypoglycemia or hyperglycemia, risking seizures, loss of consciousness, or death.
The defective foam or assembly error can cause the receiver speaker to disconnect from the circuit board. This may result in missed audible warnings for low or high blood glucose levels, which could lead to untreated hypoglycemia or hyperglycemia.
People with diabetes using Dexcom One+ glucose monitors with the affected SKUs are at risk. Those who rely on audible alerts for blood sugar levels are most vulnerable.
Check for the SKU numbers STK-D7-013, STK-D7-014, or STK-D7-103 on the device. Affected units have specific lot numbers listed in the recall notice.
Immediately stop using the Dexcom One+ glucose monitor if it has the affected SKUs listed in the recall.
The affected models are Dexcom One+ with SKUs STK-D7-013, STK-D7-014, and STK-D7-103.
Check the SKU number on your device; affected units have STK-D7-013, STK-D7-014, or STK-D7-103 with specific lot numbers listed in the recall.
Immediately stop using it now and contact Dexcom for further instructions.
We’ve drafted a message you can send Dexcom to request your refund or repair — edit it as you like.
Subject: Recall Z-1945-2025 — Dexcom Dexcom Hello, I own a Dexcom that is covered by recall Z-1945-2025 from Dexcom. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.