Dexcom recalls specific glucose monitoring systems due to potential missed alerts for low/high blood sugar, which could cause serious health issues. Affected units include models STK-DO-006 and STK-DO-013.
Defective foam or an assembly error may cause the receiver speaker to lose contact with the printed circuit board, leading to missed audible alerts for low or high blood glucose values. A missed audible alert for low or high blood glucose values could lead to untreated hypo or hyperglycemia which can cause seizures, vomiting, loss of consciousness, or death.
Dexcom is recalling certain glucose monitoring systems because a defect might cause missed alerts for low or high blood sugar. If alerts are missed, it could lead to dangerous blood sugar levels that cause seizures, loss of consciousness, or death.
The defective foam or assembly error can cause the receiver speaker to lose contact with the printed circuit board. This may lead to missed audible alerts for low or high blood glucose levels, which could result in untreated hypo or hyperglycemia.
People using Dexcom's continuous glucose monitoring systems with the specific model numbers listed are affected. Those with diabetes who rely on these devices for blood sugar monitoring are most at risk.
Check for model numbers STK-DO-006, STK-DO-013, STK-DO-103, or STK-DO-109 on your device. The units were sold with specific lot numbers listed in the recall notice.
Identify your device model number to see if it matches the recalled SKUs: STK-DO-006, STK-DO-013, STK-DO-103, or STK-DO-109.
Reach out to Dexcom directly for guidance on next steps if your device is affected.
The affected models are STK-DO-006, STK-DO-013, STK-DO-103, and STK-DO-109.
The recall is due to a potential defect in the foam or assembly that could cause missed audible alerts for low or high blood glucose levels.
Yes, missed alerts could lead to untreated hypo or hyperglycemia, which may cause seizures, loss of consciousness, or death.
We’ve drafted a message you can send Dexcom to request your refund or repair — edit it as you like.
Subject: Recall Z-1946-2025 — Dexcom Dexcom Hello, I own a Dexcom that is covered by recall Z-1946-2025 from Dexcom. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
