Dexcom recalls G6 Glucose Receivers with specific SKUs due to potential missed low/high blood sugar alerts, which could cause serious health issues.
Defective foam or an assembly error may cause the receiver speaker to lose contact with the printed circuit board, leading to missed audible alerts for low or high blood glucose values. A missed audible alert for low or high blood glucose values could lead to untreated hypo or hyperglycemia which can cause seizures, vomiting, loss of consciousness, or death.
Dexcom is recalling certain G6 Glucose Receivers because a defect might cause missed alerts for low or high blood glucose levels. This could lead to untreated hypoglycemia or hyperglycemia, which may cause seizures, loss of consciousness, or death.
The defective foam or assembly error might cause the receiver's speaker to lose contact with the circuit board. This could lead to missed audible alerts for low or high blood glucose levels, potentially causing untreated hypoglycemia or hyperglycemia.
People using Dexcom G6 Glucose Receivers with the specific SKUs listed are affected. Those with diabetes who rely on continuous glucose monitoring are most at risk.
Check for the SKUs STK-FM-001 (MT27408-1) or STK-FR-001 (MT27408-1) on the device. The product was sold with specific lot numbers and unique device identifiers.
Look for the SKU codes STK-FM-001 or STK-FR-001 on the device label.
The recalled models are Dexcom G6 Glucose Receivers with SKUs STK-FM-001 (MT27408-1) and STK-FR-001 (MT27408-1).
Yes, missed alerts for low or high blood glucose levels could lead to untreated hypoglycemia or hyperglycemia, which may cause seizures, loss of consciousness, or death.
The recall record does not specify a remedy, so check the official Dexcom website or contact their customer support for further instructions.
We’ve drafted a message you can send Dexcom to request your refund or repair — edit it as you like.
Subject: Recall Z-1943-2025 — Dexcom Dexcom Hello, I own a Dexcom that is covered by recall Z-1943-2025 from Dexcom. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.