Philips recalls MR 5300 devices with model numbers 782110 or 782152 due to potential alignment errors in cross-reference lines when using MobiView app. No immediate action needed.
Potential for alignment errors in the cross reference line functionality when reviewing images generated with the MobiView application.
Philips is recalling its MR 5300 devices with model numbers 782110 or 782152 because they may have alignment errors in the cross-reference lines when reviewing images through the MobiView app. This issue doesn't cause physical harm but could lead to incorrect image interpretations.
The cross-reference line functionality in the MobiView app may not align correctly when reviewing images. This could cause users to misinterpret image data, potentially leading to incorrect medical decisions if the app is used for critical imaging tasks.
Users of Philips MR 5300 devices with model numbers 782110 or 782152. People who rely on the MobiView app for medical imaging may be at slightly higher risk of misinterpreting images.
Check for model numbers 782110 or 782152 on your Philips MR 5300 device. The product was sold in the U.S. and Canada between 2020 and 2022.
Look for model numbers 782110 or 782152 on your Philips MR 5300 device.
No immediate action is needed. The recall is for potential alignment errors in the cross-reference lines when using the MobiView app, which does not cause physical harm.
The risk is minor: alignment errors could lead to incorrect image interpretations, but this does not cause physical injury or require stopping use.
Check for model numbers 782110 or 782152 on your Philips MR 5300 device. The product was sold in the U.S. and Canada between 2020 and 2022.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1804-2025 — Philips Philips Hello, I own a Philips that is covered by recall Z-1804-2025 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
