Philips recalls Ingenia 1.5T MRI machines with specific model numbers due to potential alignment errors in cross reference line functionality when using MobiView app.
Potential for alignment errors in the cross reference line functionality when reviewing images generated with the MobiView application.
Philips is recalling certain Ingenia 1.5T MRI machines that may have alignment errors in the cross reference line when reviewing images through the MobiView application. This could affect image accuracy during medical imaging procedures.
The cross reference line functionality in the MobiView application may not align correctly, potentially causing inaccurate image reviews. This could lead to misdiagnosis or incorrect treatment decisions if medical staff rely on these images.
Medical facilities using the recalled Ingenia 1.5T MRI models with specific serial numbers or model numbers listed in the recall. Patients using these machines for imaging may be at risk of inaccurate image results.
Check if your MRI machine has model numbers 781315, 781341, 781396, 782101, 782115, or 782140. Also verify the serial numbers listed in the recall notice.
Review the model numbers on your MRI machine to see if they match the listed numbers: 781315, 781341, 781396, 782101, 782115, or 782140.
Check the serial numbers on your machine against the list provided in the recall notice to confirm if it is affected.
The affected model numbers are 781315, 781341, 781396, 782101, 782115, and 782140.
Check the model numbers on your machine against the list: 781315, 781341, 781396, 782101, 782115, or 782140. Also verify the serial numbers listed in the recall notice.
The recall does not specify a remedy, so contact Philips directly for further instructions.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1795-2025 — Philips Philips Hello, I own a Philips that is covered by recall Z-1795-2025 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
