Philips recalls MR 7700 devices with model numbers 782120 or 782153 due to possible alignment errors when using the MobiView app. Affected units may show incorrect image cross references.
Potential for alignment errors in the cross reference line functionality when reviewing images generated with the MobiView application.
Philips is recalling certain MR 7700 devices that may cause alignment errors when reviewing images through the MobiView app. This could lead to inaccurate image cross references during use, though the risk is not severe enough to require immediate action.
The device may have alignment errors in the cross reference line functionality when generating images through the MobiView application. This could cause inaccurate image cross references during use, but does not involve physical harm or serious injury.
Users of Philips MR 7700 devices with model numbers 782120 or 782153 are likely affected. People using the MobiView app for image reviews are most at risk of seeing misaligned cross references.
Check for model numbers 782120 or 782153 on the device. Serial numbers starting with 65000-65066 or 68000-68037 also indicate affected units.
Look for model numbers 782120 or 782153 on the device.
The product may have alignment errors in the cross reference line functionality when reviewing images generated with the MobiView application.
Check for model numbers 782120 or 782153. Affected devices also have serial numbers starting with 65000-65066 or 68000-68037.
No, the recall does not require stopping use. The hazard is low risk and does not involve physical harm.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1805-2025 — Philips Philips Hello, I own a Philips that is covered by recall Z-1805-2025 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
