Philips recalls SmartPath to dStream for XR and 3.0T MRI systems due to potential alignment errors in cross reference line functionality when reviewing images with MobiView app.
Potential for alignment errors in the cross reference line functionality when reviewing images generated with the MobiView application.
Philips is recalling SmartPath to dStream for XR and 3.0T MRI systems because of potential alignment errors in cross reference lines when reviewing images using the MobiView app. This could lead to inaccurate image interpretations, though the risk is not immediate or severe.
The cross reference line functionality in the MobiView app may misalign images when reviewing them, potentially causing inaccurate interpretations. This could lead to incorrect medical decisions if the alignment errors are significant.
Users of Philips SmartPath to dStream for XR and 3.0T MRI systems with model numbers 781270 or 782113 are affected. Medical professionals using these systems for MRI imaging are most at risk.
Check for model numbers 781270 or 782113 on your SmartPath to dStream for XR and 3.0T MRI system. These models were sold with specific serial numbers listed in the recall notice.
Identify your SmartPath to dStream model number to confirm if it's affected (781270 or 782113).
Ensure cross reference lines align correctly when reviewing images in the MobiView app to verify proper function.
The recall addresses potential alignment errors in cross reference lines when reviewing images with the MobiView app, but it does not indicate an immediate risk of injury or serious harm.
Check for model numbers 781270 or 782113 on your SmartPath to dStream for XR and 3.0T MRI system. Affected units have specific serial numbers listed in the recall notice.
The recall does not specify a remedy, so users should check if their device has alignment issues and monitor for potential errors in image review.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1790-2025 — Philips Philips Hello, I own a Philips that is covered by recall Z-1790-2025 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
