Philips recalls SmartPath to dStream 3.0T MRI systems with model 782145 due to potential alignment errors when reviewing images via MobiView app. Affected units may show incorrect image cross references.
Potential for alignment errors in the cross reference line functionality when reviewing images generated with the MobiView application.
Philips is recalling specific SmartPath to dStream 3.0T MRI systems with model number 782145 because they might show misaligned images when using the MobiView app. This could lead to incorrect medical interpretations if the images aren't properly aligned.
The cross reference line functionality in the MobiView app might not align correctly when reviewing images generated by the SmartPath to dStream system. This could cause misinterpretation of medical images if the alignment is incorrect.
Users of the recalled SmartPath to dStream 3.0T MRI systems with model number 782145 are most at risk if they review medical images using the MobiView application. Healthcare providers using these systems may need to check image alignment.
Check for model number 782145 on the device. The serial numbers listed include 17377, 17385, 34114, 34208, 38118, 38170, 38294, 38313, 38336, 73002, 73004, and 74004.
Review images in the MobiView app to ensure cross reference lines align correctly.
No, the recall does not require stopping use. Users can continue using the product but should check for alignment issues.
Model number 782145 with serial numbers 17377, 17385, 34114, 34208, 38118, 38170, 38294, 38313, 38336, 73002, 73004, and 74004.
The recall does not mention a fix. Users should check image alignment manually.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1789-2025 — Philips Philips Hello, I own a Philips that is covered by recall Z-1789-2025 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
