Philips recalls Ingenia Ambition X MRI scanners with specific model numbers for potential alignment errors in cross reference line functionality when reviewing images via MobiView application.
Potential for alignment errors in the cross reference line functionality when reviewing images generated with the MobiView application.
Philips is recalling certain Ingenia Ambition X MRI scanners due to potential alignment errors in the cross reference line functionality when reviewing images generated with the MobiView application. This issue could affect image accuracy during medical imaging procedures.
The cross reference line functionality in the MobiView application may not align correctly when reviewing images, potentially leading to inaccurate image measurements. This could affect the precision of medical imaging results but does not pose an immediate safety risk to users.
Users of the recalled Ingenia Ambition X MRI scanners with model numbers 781356, 782109, or 782138 are most at risk if they use the MobiView application to review images. Healthcare professionals and patients using these scanners should check if their device is affected.
Check if your scanner has model numbers 781356, 782109, or 782138. The product is sold by Philips North America LLC and may have specific serial numbers listed in the recall notice.
Identify your scanner's model number to see if it matches 781356, 782109, or 782138.
The cross reference line functionality in the MobiView application may have alignment errors when reviewing images, potentially affecting image accuracy during medical imaging procedures.
No, the recall does not require immediate discontinuation of use. The issue is related to image alignment accuracy and does not pose a safety risk.
Check if your scanner has model numbers 781356, 782109, or 782138. The specific serial numbers are listed in the recall notice.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1801-2025 — Philips Philips Hello, I own a Philips that is covered by recall Z-1801-2025 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
