Philips recalls Ingenia 1.5T CX MRI machines with model 781262 due to potential alignment errors in MobiView app image reviews. Affected units may require correction to prevent misdiagnosis.
Potential for alignment errors in the cross reference line functionality when reviewing images generated with the MobiView application.
Philips is recalling certain Ingenia 1.5T CX MRI machines with model number 781262 because the MobiView app might show misaligned images during reviews. This could lead to incorrect medical diagnoses if not fixed.
The MobiView app might show misaligned cross reference lines when reviewing MRI images. This could lead to incorrect medical interpretations if the alignment errors are not corrected.
Medical facilities using Philips Ingenia 1.5T CX MRI machines with model 781262 are most affected. Patients using these machines for imaging may be at risk if the alignment errors cause misdiagnosis.
Check for model number 781262 on the machine. Affected units have serial numbers including 77059, 77120, 77158, 77161, 77178, 77182, 77191, 77193, or 77203.
Verify the model number is 781262 on the machine's label.
The recall is for potential alignment errors in the MobiView app that could lead to misdiagnosis, but the hazard is not described as causing serious injury or death.
Check for model number 781262 with serial numbers listed: 77059, 77120, 77158, 77161, 77178, 77182, 77191, 77193, or 77203.
The recall does not specify a remedy, so contact Philips directly for guidance.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1799-2025 — Philips Philips Hello, I own a Philips that is covered by recall Z-1799-2025 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
