Natus recalls specific Brain Monitor Breakout Boxes with left side labeling showing right side impedance. This error may cause misinterpretation of brain wave readings during use.
Natus received two complaints of left side labeling show impedance for right side.
Natus is recalling certain Brain Monitor Breakout Boxes due to a labeling error where the left side shows impedance readings for the right side. This could lead to incorrect brain wave interpretations during medical monitoring.
The labeling error shows impedance readings for the wrong side, which could cause misinterpretation of brain wave data. This might lead to incorrect medical decisions but does not pose a direct physical hazard.
Users of the recalled Brain Monitor Breakout Boxes, particularly those using the device for medical monitoring. The risk is low as the issue involves labeling rather than physical safety.
Check for the part number 021911 and serial numbers listed in the recall notice. The device is a full-montage standard electroencephalograph used in medical monitoring.
Verify if the left side of the device shows impedance readings for the right side.
Natus received two complaints of left side labeling showing impedance for right side, which could cause misinterpretation of brain wave readings.
The recalled models have part number 021911 and serial numbers starting with 021918100008-M through 021918100055-M.
The recall does not specify a remedy, so users should check if the labeling error is present and consider contacting Natus for clarification.
We’ve drafted a message you can send Natus to request your refund or repair — edit it as you like.
Subject: Recall Z-2138-2025 — Natus Natus Hello, I own a Natus that is covered by recall Z-2138-2025 from Natus. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.