Max Mobility recalls Smart Drive MX2+ SpeedControl Dial Ref: MX2-3DC sold April 2022-July 2025 due to potential loss of control causing injuries. Affected units have serial numbers from April 25, 2022 to July 8, 2025.
Due to a faulty electrical connection between the speed control Dial and the wheelchair motor, their is a potential for lost of control of the device potentially resulting in minor or major injuries.
Max Mobility is recalling their Smart Drive MX2+ SpeedControl Dial (model MX2-3DC) because a faulty electrical connection could cause loss of control, potentially leading to injuries. This affects wheelchairs purchased between April 2022 and July 2025 with specific serial numbers.
The SpeedControl Dial has a faulty electrical connection to the wheelchair motor. This can cause sudden loss of control when the dial is adjusted, potentially leading to minor or major injuries depending on the situation.
People who own or use wheelchairs with the recalled SpeedControl Dial (model MX2-3DC) are affected. Those using the device in high-speed or unstable conditions are at higher risk.
Check if your wheelchair has a SpeedControl Dial labeled 'MX2-3DC' and a serial number from April 25, 2022 to July 8, 2025. The dial is used with the SmartDrive MX2+ wheelchair power assist system.
Identify if your SpeedControl Dial has the model number MX2-3DC and a serial number from April 25, 2022 to July 8, 2025.
Reach out to Max Mobility LLC for guidance on next steps if you have the recalled model.
This recall affects wheelchairs with the SpeedControl Dial model MX2-3DC that were sold between April 25, 2022 and July 8, 2025. Check your serial number to confirm.
Contact Max Mobility LLC directly for instructions on how to proceed with the recalled model. They will provide specific guidance.
The recall states there is a potential for minor or major injuries due to loss of control, but the exact risk level depends on usage conditions.
We’ve drafted a message you can send Max Mobility to request your refund or repair — edit it as you like.
Subject: Recall Z-2538-2025 — Max Mobility Max Mobility Hello, I own a Max Mobility that is covered by recall Z-2538-2025 from Max Mobility. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
