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Use caution Medical device recall · FDA · Published August 12, 2025

Max Mobility Smart Drive MX2+ SpeedControl Dial Recall: Risk of Loss of Control

Max Mobility recalls SpeedControl Dials (MX2-3DCMC) for potential loss of control with SmartDrive MX2+ wheelchairs, affecting units sold April 25, 2022 - July 8, 2025.

🇺🇸 FDA recall #Z-2540-2025Medical deviceMax Mobility ›
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Contact the company

Recalling firmMax Mobility LLC300 Duke Dr · Lebanon, TN 37090-8115
✎ GovInfoNow plain-language explainer

Max Mobility is recalling SpeedControl Dials for SmartDrive MX2+ wheelchairs due to a faulty electrical connection that could cause loss of control, potentially leading to minor or major injuries. Read more at govinfonow.com/recall/51635-max-mobility-smart-drive-mx2-speedcontrol-dial-recall-risk-of.

Source Summary by GovInfoNow · govinfonow.com/recall/51635-max-mobility-smart-drive-mx2-speedcontrol-dial-recall-risk-of · Updated August 17, 2026 · FDA enforcement record: FDA #Z-2540-2025

Cite this page

“Max Mobility Smart Drive MX2+ SpeedControl Dial Recall: Risk of Loss of Control.” GovInfoNow, updated August 17, 2026. https://govinfonow.com/recall/51635-max-mobility-smart-drive-mx2-speedcontrol-dial-recall-risk-of. Based on FDA recall #Z-2540-2025 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-2540-2025%22&limit=1).

The FDA announced on August 12, 2025, that Max Mobility LLC is recalling the Smart Drive MX2+ SpeedControl Dial Ref: MX2-3DCMC due to a faulty electrical connection that may cause loss of control. Owners should contact the company for a remedy.

How to tell if you have it

  • Brand: Max Mobility
  • Product: Smart Drive MX2+ SpeedControl Dial Ref: MX2-3DCMC used with SmartDrive MX2+
  • Serial Numbers distributed between April 25, 2022 and July 8, 2025
  • Units affected: 8,413

The hazard

According to the FDA, a faulty electrical connection between the speed control Dial and the wheelchair motor creates a potential for loss of control of the device. This malfunction may result in minor or major injuries.

Context

GovInfoNow's records show Max Mobility LLC has one other recall on record since December 20, 2024, involving a similar Smart Drive MX2+ SpeedControl Dial due to a faulty circuit board. Other recent recalls of similar products include Munevo Powered Wheelchair Hands-Free Control Software Issue May Cause Steering Drift (June 19, 2026), Quantum 4Front 2 Wheelchair: Reminder Pop-Ups May Cause Unexpected Stops (June 25, 2026), and Quantum rehab Q6 Edge 2.0 Software 2.0.11: Unexpected wheelchair stops may cause falls (June 25, 2026).

How to tell if you have this one

Check if your SpeedControl Dial has the model reference MX2-3DCMC. The device was sold with SmartDrive MX2+ wheelchairs between April 25, 2022 and July 8, 2025, as indicated by the serial numbers.

  • Brand
    Max Mobility
  • Category
    Medical device
FDA recall event · 3 products

All 3 products in this recall

FDA lists each product line separately under one recall event. Check your product description, lot or code numbers against each row. Every row shares the hazard and remedy on this page.

  • Classification
    Class I
  • Status
    Ongoing
  • Distribution
    US: AK AL AR AZ CA CO CT DC DE FL GA HI IA ID IL IN KS KY LA MA MD ME MI MN MO MS MT NC ND NE NH NJ NM NV NY OH OK OR PA PR RI SC SD TN TX UT VA VT WA WI WV WY OUS: CAN, NZL, KOR, BMU, GBR, JPN, TWN, AUS, BRA, COL, MEX, ABW, SWE, CHL, ARG, HKG
Recall numberProduct, codes & lotsQuantity
Z-2538-2025Max Mobility/Permobil Smart Drive MX2+ SpeedControl Dial Ref: MX2-3DC use in conjunction with the SmartDrive MX2+ Wheelchair Power Assist component.; All Serial Numbers distributed between the dates of April 25, 2022 - July 8, 202525,389 units
Z-2539-2025Max Mobility/Permobil Smart Drive MX2+ SpeedControl Dial Ref: MX2-3DCK use in conjunction with the SmartDrive MX2+ Wheelchair Power Assist component.; All Serial Numbers distributed between the dates of April 25, 2022 - July 8, 202515,834 units
Z-2540-2025Max Mobility/Permobil Smart Drive MX2+ SpeedControl Dial Ref: MX2-3DCMC use in conjunction with the SmartDrive MX2+ Wheelchair Power Assist component.; All Serial Numbers distributed between the dates of April 25, 2022 - July 8, 20258,413 units
Based on the official FDA remedy

What to do — step by step

  1. Check Your Dial Model

    Look for the model reference MX2-3DCMC on the SpeedControl Dial.

  2. Contact Max Mobility

    Reach out to Max Mobility for assistance with the recall process.

Where it went and when

Where it was distributed

Distributed in 50 states and D.C. and Puerto Rico.

Alaska: yesAKMaine: yesMEVermont: yesVTNew Hampshire: yesNHWashington: yesWAIdaho: yesIDMontana: yesMTNorth Dakota: yesNDMinnesota: yesMNIllinois: yesILWisconsin: yesWIMichigan: yesMINew York: yesNYRhode Island: yesRIMassachusetts: yesMAOregon: yesORNevada: yesNVWyoming: yesWYSouth Dakota: yesSDIowa: yesIAIndiana: yesINOhio: yesOHPennsylvania: yesPANew Jersey: yesNJConnecticut: yesCTCalifornia: yesCAUtah: yesUTColorado: yesCONebraska: yesNEMissouri: yesMOKentucky: yesKYWest Virginia: yesWVVirginia: yesVAMaryland: yesMDDelaware: yesDEArizona: yesAZNew Mexico: yesNMKansas: yesKSArkansas: yesARTennessee: yesTNNorth Carolina: yesNCSouth Carolina: yesSCDistrict of Columbia: yesDCOklahoma: yesOKLouisiana: yesLAMississippi: yesMSAlabama: yesALGeorgia: yesGAHawaii: yesHITexas: yesTXFlorida: yesFLPuerto Rico: yesPR

FDA distribution: “US: AK AL AR AZ CA CO CT DC DE FL GA HI IA ID IL IN KS KY LA MA MD ME MI MN MO MS MT NC ND NE NH NJ NM NV NY OH OK OR PA PR RI SC SD TN TX UT VA VT WA WI WV WY OUS: CAN, NZL, KOR, BMU, GBR, JPN, TWN, AUS, BRA, COL, MEX, ABW, SWE, CHL, ARG,…” States read from FDA’s own wording; “not listed” means the notice does not name it.

States: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming.

Recall timeline

FDA published this recall 43 days after the firm started it.

1. Firm started the recall: Aug 12, 202512. FDA classified it Class I: Sep 12, 202523. Published in FDA’s Enforcement Report: Sep 24, 202532025
  1. Firm started the recall
  2. FDA classified it Class I
  3. Published in FDA’s Enforcement Report

Dates from the agency record only; steps without a date are left out.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: FDA Recall #Z-2540-2025 (August 12, 2025) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-2540-2025 to see it in context.
  • Plain-language summary written by qwen3:4b on August 17, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not FDA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA