Lower riskMedical device recall · FDA · Published October 7, 2025
Trividia Health Recalls Blood Glucose Meter with Display Issues
Trividia Health recalls TRUE METRIX blood glucose meters (model RE4011-01) due to LCD display problems that may cause inaccurate glucose readings, risking diabetes treatment errors.
Manufacturing defect causing LCD display issues with missing or partial segments (ghosting) that can result in misreading glucose values, potentially leading to inappropriate treatment decisions for diabetes management.
Trividia Health is recalling blood glucose meters with model number RE4011-01 because they have manufacturing defects causing LCD display issues. This can lead to missing or partial segments (ghosting) that might result in incorrect glucose readings, which could cause inappropriate diabetes treatment decisions. Read more at govinfonow.com/recall/51097-trividia-health-recalls-blood-glucose-meter-with-display-issues.
“Trividia Health Recalls Blood Glucose Meter with Display Issues.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/51097-trividia-health-recalls-blood-glucose-meter-with-display-issues. Based on FDA recall #Z-0413-2026 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-0413-2026%22&limit=1).
The FDA announced on Oct. 7, 2025, that Trividia Health is recalling Good Neighbor Pharmacy TRUE METRIX Self Monitoring Blood Glucose Meters due to a manufacturing defect causing LCD display issues. This hazard can result in misreading glucose values and potentially lead to inappropriate treatment decisions for diabetes management.
How to tell if you have it
Brand: Trividia Health
Product: Good Neighbor Pharmacy, TRUE METRIX Self Monitoring Blood Glucose Meter
Model/Catalog Number: RE4011-01
UDI-DI (Meter Kit): 00087701426254
UDI-DI (Meter): 00021292007690
Expiration Date: 02/21/2030
The hazard
A manufacturing defect causes LCD display issues with missing or partial segments, known as ghosting. This can result in misreading glucose values, potentially leading to inappropriate treatment decisions for diabetes management.
Context
GovInfoNow's records show Trividia Health has issued two other recalls since April 20, 2020, including a Feb. 6, 2026 recall regarding inadequate directions for E-5 error codes and an April 20, 2020 recall where meters displayed results in mmol/L instead of mg/dL. Other recent recalls of similar products include the Abbott Diabetes Care FreeStyle Libre 3 Plus Sensor Recall on Nov. 24, 2025, and the Nova Biomedical StatStrip Glucose Meter System Recall on July 29, 2026.
How to tell if you have this one
Check for the model number RE4011-01 on the device. Affected units have specific serial numbers listed in the recall notice (e.g., T13908301 to T13912300) and UDI-DI codes (e.g., 00087701426254 for the meter kit).
Brand
Trividia Health
Category
Medical device
Based on the official FDA remedy
What to do — step by step
Check Device Serial Number
Look for the serial number on the device, which should match one of the listed numbers (e.g., T13908301 to T13912300).
Contact Manufacturer
Reach out to Trividia Health for further assistance if you own a recalled meter.
Where it went and when
Where it was distributed
Distributed nationwide; the notice names 7 states.
Named in the notice
Covered by “nationwide”
Not listed
FDA distribution: “US Nationwide distribution in the states of NY, VA, FL, OH, CA, KY, NC.” States read from FDA’s own wording; “not listed” means the notice does not name it.
Named in the notice: California, Florida, Kentucky, New York, North Carolina, Ohio, Virginia.
Recall timeline
FDA published this recall 29 days after the firm started it.
1Firm started the recall
2FDA classified it Class II
3Published in FDA’s Enforcement Report
Dates from the agency record only; steps without a date are left out.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Official source: FDA Recall #Z-0413-2026 (October 7, 2025) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-0413-2026 to see it in context.
Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.