Philips recalls certain Evolution Upgrade 1.5T MRI systems with specific software versions due to potential stiffness value errors in exported MR Elastography reports. Affected units may require correction to ensure accurate medical imaging results.
The potential for stiffness value errors when viewing exported MR Elastography (MRE) stiffness maps to viewer Picture Archiving and Communication System (PACS).
Philips is recalling specific MRI systems that could produce incorrect stiffness measurements in certain imaging reports. This might lead to inaccurate medical diagnoses if the errors go unnoticed.
The MRI systems might generate stiffness value errors when exporting MR Elastography (MRE) reports to hospital imaging systems. These errors could lead to incorrect medical interpretations if not corrected.
Medical facilities using Philips Evolution Upgrade 1.5T MRI systems with software versions R11.1 or R12.1 are most affected. Patients receiving imaging from these systems may be at risk of inaccurate results.
Check for product codes 782148 or 782116 on the system. Systems with software versions R11.1 or R12.1 are affected. Serial numbers 70769, 70983 or 84741 may also indicate affected units.
Verify the software version on your MRI system to see if it is R11.1 or R12.1.
Reach out to Philips for guidance on whether your system needs correction or if it is unaffected.
The recall record does not mention any risk of injury or harm to patients or staff.
Check for product codes 782148 or 782116, software versions R11.1 or R12.1, or serial numbers 70769, 70983, or 84741.
The recall does not require immediate discontinuation of use; affected systems may need correction but continue operating safely.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1204-2026 — Philips Philips Hello, I own a Philips that is covered by recall Z-1204-2026 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
