Canon Medical recalls Vantage Galan 3T MRI systems (MRT-3020/MEXL-3020 models) due to potential ice formation in the magnet's venting system that could cause helium vessel rupture if a quench occurs.
There is a potential for formation of ice occurring in the venting system of the superconducting magnet of the MRI systems. if a quench occurs in this condition, helium gas may not be able to escape via the designed vent paths, and the pressure in the helium vessel may rise. This pressure build-up could eventually rupture the helium vessel, causing helium gas to be released into the MR scanning room.
Canon Medical is recalling certain Vantage Galan 3T MRI systems (MRT-3020/MEXL-3020 models) because ice can form in the magnet's venting system. If a quench occurs, this might prevent helium from escaping, causing pressure buildup that could rupture the helium vessel and release gas into the MRI room.
Ice can form in the venting system of the MRI's superconducting magnet. If a quench (sudden loss of superconductivity) happens while ice is present, helium gas may not escape properly. This could cause pressure to build up in the helium vessel, potentially rupturing it and releasing helium gas into the MRI room.
Patients and staff using the recalled MRI systems at medical facilities. The risk is highest for facilities that have the specific model numbers listed in the recall.
Check for the model numbers MRT-3020 or MEXL-3020 with the specific serial numbers listed in the recall notice. The units were sold between 2013 and 2017.
Identify if your MRI system has the model numbers MRT-3020 or MEXL-3020 with the specific serial numbers listed in the recall notice.
Reach out to Canon Medical System, USA, INC. to confirm if your unit is affected and get instructions for next steps.
Ice can form in the venting system of the superconducting magnet. If a quench occurs while ice is present, helium gas may not escape properly, causing pressure buildup that could rupture the helium vessel and release gas into the MRI room.
Check for the model numbers MRT-3020 or MEXL-3020 with the specific serial numbers listed in the recall notice. The units were sold between 2013 and 2017.
Contact Canon Medical System, USA, INC. to confirm if your unit is affected and get instructions for next steps.
We’ve drafted a message you can send Canon Medical to request your refund or repair — edit it as you like.
Subject: Recall Z-1017-2026 — Canon Medical Canon Medical Hello, I own a Canon Medical that is covered by recall Z-1017-2026 from Canon Medical. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
