Philips Patient Information Center iX Software 4.5.0 Recall: Upgrade Warning Without User
Philips recalls Patient Information Center iX software version 4.5.0 due to upgrade notifications not informing users of changes. Affected units may require software updates to prevent unexpected system behavior.
Lower-risk recall
A recent software (SW) patch modifies Mobile Event Notification filter settings without providing any indication to the user when upgrading the system.
Contact the company
What happened, in plain English
Philips is recalling Patient Information Center iX devices with software version 4.5.0 because a recent update doesn't alert users when it changes notification settings. This could lead to unexpected system behavior without the user knowing. Read more at govinfonow.com/recall/50366-philips-patient-information-center-ix-software-4-5-0-recall.
Source Summary by GovInfoNow · govinfonow.com/recall/50366-philips-patient-information-center-ix-software-4-5-0-recall · Updated August 17, 2026 · FDA enforcement record: FDA #Z-1156-2026
Cite this page
“Philips Patient Information Center iX Software 4.5.0 Recall: Upgrade Warning Without User.” GovInfoNow, updated August 17, 2026. https://govinfonow.com/recall/50366-philips-patient-information-center-ix-software-4-5-0-recall. Based on FDA recall #Z-1156-2026 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-1156-2026%22&limit=1).
Why it’s dangerous
The software update modifies notification filters without informing the user when it happens. This means users might not know if the system is changing how it handles patient alerts, potentially causing unexpected system behavior.
Who’s affected
Users of Philips Patient Information Center iX devices with software version 4.5.0 are affected. Healthcare providers using these devices for patient information may be most at risk.
How to tell if you have this one
Check for the software version number 4.5.0 on your Patient Information Center iX device. Model numbers 866389 or 866390 are affected. Serial numbers listed in the recall include many combinations starting with 4Z24-5CKL-P through 5L7D-2UGW-T.
- Brand
Philips- Category
Medical device
What to do — step by step
Check Software Version
Verify your Patient Information Center iX device's software version. If it is 4.5.0, it is affected.
Where it went and when
Where it was distributed
Distributed nationwide, and outside the U.S.
FDA distribution: “Worldwide distribution - US Nationwide and the countries of Austria, Belgium, Brazil, Canada, Czech Republic, Dominican Rep, Finland, France, Germany, Greece, Hungary, India, Italy, Japan, Jordan, Netherlands, Norway, Poland, Saudi Arabia,…” States read from FDA’s own wording; “not listed” means the notice does not name it.
Distributed nationwide, and outside the U.S.
Recall timeline
FDA published this recall 37 days after the firm started it.
- Firm started the recall
- FDA classified it Class II
- Published in FDA’s Enforcement Report
Dates from the agency record only; steps without a date are left out.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: FDA Recall #Z-1156-2026 (December 22, 2025) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-1156-2026 to see it in context.
- Plain-language summary written by qwen3:4b on August 17, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.