Viking recalls built-in refrigerators with bottom freezers where doors can detach, posing injury risks. Affected units require in-home repair or stop use if doors are damaged.
The refrigerator's doors can detach, posing an injury hazard to consumers.
Viking is recalling built-in refrigerators with bottom freezers because their doors can detach, creating an injury hazard. Consumers should stop using the fridge if the door is damaged or doesn't function properly, or get it repaired.
The refrigerator's doors can detach from the unit, which could cause injury to consumers. This happens when the door doesn't seal properly, is sagging, or fails to open/close normally.
Homeowners with Viking built-in refrigerators with bottom freezers from the listed model and serial numbers are affected. People who use these fridges daily are at higher risk if the door detaches.
Check the ceiling inside the refrigerator for the model and serial numbers. The first six digits of the serial number indicate the manufacture date (mmddyy). Affected models include Designer Series DDBB363, DDBB536, etc., with serial numbers starting with specific codes.
If the door does not appear sealed properly, is sagging, or fails to open/close normally, stop using the refrigerator immediately.
Contact Viking directly to arrange a free in-home repair for the refrigerator.
If the door is working properly, you can keep using the refrigerator until the repair is completed.
Consumers should contact Viking immediately to schedule a free in-home repair. Consumers should stop using the recalled refrigerators if the door does not appear to be sealed properly, the door is sagging or it fails to open or close normally. If the door is working properly, consumers can continue to use the refrigerator until it has been repaired.
Check the ceiling inside the refrigerator for the model and serial numbers. Affected units have specific model numbers like Designer Series DDBB363 and serial numbers starting with codes such as 110105 - 081012.
No, if the door is working properly, you can continue using the refrigerator until it has been repaired.
Stop using the refrigerator immediately if the door does not appear sealed properly, is sagging, or fails to open/close normally.
We’ve drafted a message you can send Viking to request your refund or repair — edit it as you like.
Subject: Recall 1427 — Viking Viking built-in refrigerators with bottom freezers Hello, I own a Viking built-in refrigerators with bottom freezers that is covered by recall 1427 from Viking. The official recall notice states: Consumers should contact Viking immediately to schedule a free in-home repair. Consumers should stop using the recalled refrigerators if the door does not appear to be sealed properly, the door is sagging or it fails to open or close normally. If the door is working properly, consumers can continue to use the refrigerator until it has been repaired. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.