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Use caution Consumer product recall · CPSC · Published July 25, 2013

Viking Built-In Refrigerators with Bottom Freezers: Door Detachment Injury Hazard

Viking recalls built-in refrigerators with bottom freezers where doors can detach, posing injury risks. Affected units require in-home repair or stop use if doors are damaged.

🇺🇸 CPSC recall #1427Consumer productViking ›
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✎ GovInfoNow plain-language explainer

Viking is recalling built-in refrigerators with bottom freezers because their doors can detach, creating an injury hazard. Consumers should stop using the fridge if the door is damaged or doesn't function properly, or get it repaired. Read more at govinfonow.com/recall/5015-viking-built-in-refrigerators-with-bottom-freezers-door-detachment-injury.

Source Summary by GovInfoNow · govinfonow.com/recall/5015-viking-built-in-refrigerators-with-bottom-freezers-door-detachment-injury · Updated August 3, 2026 · Official notice: CPSC #1427

Cite this page

“Viking Built-In Refrigerators with Bottom Freezers: Door Detachment Injury Hazard.” GovInfoNow, updated August 3, 2026. https://govinfonow.com/recall/5015-viking-built-in-refrigerators-with-bottom-freezers-door-detachment-injury. Based on CPSC recall #1427 (https://www.cpsc.gov/Recalls/2013/Viking-Range-Expands-Recall-of-Built-In-Refrigerators-with-Bottom-Freezers).

Viking Range LLC recalled built-in refrigerators with bottom freezers due to a door detachment injury hazard, the Consumer Product Safety Commission announced on July 25, 2013. Owners should contact Viking immediately to schedule a free in-home repair.

How to tell if you have it

  • Brand: Viking
  • Product: Built-in refrigerators with bottom freezers
  • Designer Series models: DDBB363, DDBB536, DTBB363 (serial/date codes 110105 - 081012)
  • Professional Series models: DFBB363, DFBB536, FDBB5361, VCBB363, VCBB536, VCBB5361, VIBB363, VIBB536 (serial/date codes 110105 - 080512)
  • Sold at appliance and specialty stores nationwide from November 2005 through October 2012

What to do

Consumers should contact Viking immediately to schedule a free in-home repair. Consumers should stop using the recalled refrigerators if the door does not appear to be sealed properly, the door is sagging or it fails to open or close normally. If the door is working properly, consumers can continue to use the refrigerator until it has been repaired.

The hazard

The refrigerator's doors can detach, posing an injury hazard to consumers. Viking has received 39 reports of falling refrigerator doors, including 12 reports of injuries involving a fracture, bruises, strains and cuts, and 25 reports of minor property damage.

Context

GovInfoNow's records show Viking Range LLC has issued four other recalls since November 19, 2013. Other recent recalls include the Viking 5 Series Gas Ranges Recall (February 16, 2022) and the Viking Dishwashers Recall (August 6, 2015). Similar recent recalls of other products include the Galanz Retro Refrigerators Recall (July 30, 2026) and the Thermos 3000/3020 Food Jars recall (April 30, 2026).

How to tell if you have this one

Check the ceiling inside the refrigerator for the model and serial numbers. The first six digits of the serial number indicate the manufacture date (mmddyy). Affected models include Designer Series DDBB363, DDBB536, etc., with serial numbers starting with specific codes.

  • Brand
    Viking
  • Product
    Viking built-in refrigerators with bottom freezers
  • Category
    Consumer product
Based on the official CPSC remedy

What to do — step by step

  1. Stop Using It Now

    If the door does not appear sealed properly, is sagging, or fails to open/close normally, stop using the refrigerator immediately.

  2. Schedule Repair

    Contact Viking directly to arrange a free in-home repair for the refrigerator.

  3. Continue Using Temporarily

    If the door is working properly, you can keep using the refrigerator until the repair is completed.

Official remedy

What CPSC says to do

Consumers should contact Viking immediately to schedule a free in-home repair. Consumers should stop using the recalled refrigerators if the door does not appear to be sealed properly, the door is sagging or it fails to open or close normally. If the door is working properly, consumers can continue to use the refrigerator until it has been repaired.

Where it went

Where it was sold

Sold nationwide.

Alaska: yesAKMaine: yesMEVermont: yesVTNew Hampshire: yesNHWashington: yesWAIdaho: yesIDMontana: yesMTNorth Dakota: yesNDMinnesota: yesMNIllinois: yesILWisconsin: yesWIMichigan: yesMINew York: yesNYRhode Island: yesRIMassachusetts: yesMAOregon: yesORNevada: yesNVWyoming: yesWYSouth Dakota: yesSDIowa: yesIAIndiana: yesINOhio: yesOHPennsylvania: yesPANew Jersey: yesNJConnecticut: yesCTCalifornia: yesCAUtah: yesUTColorado: yesCONebraska: yesNEMissouri: yesMOKentucky: yesKYWest Virginia: yesWVVirginia: yesVAMaryland: yesMDDelaware: yesDEArizona: yesAZNew Mexico: yesNMKansas: yesKSArkansas: yesARTennessee: yesTNNorth Carolina: yesNCSouth Carolina: yesSCDistrict of Columbia: yesDCOklahoma: yesOKLouisiana: yesLAMississippi: yesMSAlabama: yesALGeorgia: yesGAHawaii: yesHITexas: yesTXFlorida: yesFL

CPSC “Sold at”: “Appliance and specialty stores nationwide from November 2005 through October 2012 for between $5,100 and $7,700.”

Sold nationwide.

Take action

Contact Viking

We’ve drafted a message you can send Viking to request your refund or repair — edit it as you like.

Subject: Recall 1427 — Viking Built-In Refrigerators with Bottom Freezers: Door Detachment Injury Hazard

Hello,

I own a Viking Built-In Refrigerators with Bottom Freezers: Door Detachment Injury Hazard that is covered by recall 1427 from Viking.

The official recall notice states: Consumers should contact Viking immediately to schedule a free in-home repair. Consumers should stop using the recalled refrigerators if the door does not appear to be sealed properly, the door is sagging or it fails to open or close normally. If the door is working properly, consumers can continue to use the refrigerator until it has been repaired.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: CPSC Recall #1427 (July 25, 2013)
  • Plain-language summary written by qwen3:4b on August 3, 2026, from the official record above. Not reviewed by a person — if it conflicts with the CPSC notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official CPSC recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not CPSC or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA