HealthCast recalls Vital Sync remote patient monitoring systems with specific model numbers due to alarms not transmitting properly, potentially missing critical health alerts.
Due to complaints and investigations stating that alarms from the primary patient bedside monitor was not alarming/being transmitted and received on the remote patient monitoring system.
HealthCast is recalling Vital Sync remote patient monitoring systems with model numbers VSLBASE03P/VITALSYNCSW03 and VSLBASE04P/VITALSYNCSW04. The issue means alarms from the bedside monitor may not send alerts to the remote system, which could delay critical health responses.
The system's alarms from the bedside monitor aren't transmitting properly to the remote monitoring system. This could mean critical health changes aren't detected by caregivers, leading to delayed medical responses.
Patients using the Vital Sync remote monitoring system with the listed model numbers are affected. Those with the system installed for home health monitoring are most at risk if alarms fail to alert caregivers.
Check for model numbers VSLBASE03P/VITALSYNCSW03 (versions 3.3.1 to 3.4.2) or VSLBASE04P/VITALSYNCSW04 (versions 4.0.0 to 4.0.2) on the device. The product includes specific serial numbers and UDI-DI codes listed in the recall notice.
Look for model numbers VSLBASE03P/VITALSYNCSW03 or VSLBASE04P/VITALSYNCSW04 on the device.
Reach out to HealthCast for guidance on next steps if you have the recalled model.
HealthCast recalls these Vital Sync systems because alarms from the bedside monitor may not transmit properly to the remote system, potentially missing critical health alerts.
The affected models are VSLBASE03P/VITALSYNCSW03 (versions 3.3.1 to 3.4.2) and VSLBASE04P/VITALSYNCSW04 (versions 4.0.0 to 4.0.2).
No, but you should check if your device is affected and contact HealthCast for guidance on next steps.
We’ve drafted a message you can send HealthCast to request your refund or repair — edit it as you like.
Subject: Recall Z-1557-2026 — HealthCast HealthCast Hello, I own a HealthCast that is covered by recall Z-1557-2026 from HealthCast. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
