Navajo recalls Handy Solutions Neck & Shoulders Heating Pad model 25607 due to risk of burns if folded while in use. High temperatures may cause melting or fire. Stop using immediately.
If heating pad is folded while in use, the power density increases in the folded area causing excessive temperatures, which can also be caused by placing pad under the body, then the high limit device is unable to sense the higher temperature so power is not terminated. May cause a burning smell prior to melting/burning potentially causing burns to persons and property.
Navajo recalls Handy Solutions Neck & Shoulders Heating Pads (model 25607) because folding them while in use can cause overheating, burns, or fire. This hazard occurs when the heating pad is folded, leading to excessive temperatures that the safety mechanism cannot detect.
If the heating pad is folded while in use, the power density increases in the folded area. This causes excessive temperatures that the high limit device cannot sense, so the pad continues to heat. This may lead to burning smells, melting, or fire, potentially causing burns to people or property.
Anyone who owns the Handy Solutions Neck & Shoulders Heating Pad model 25607. People using the pad while it's folded or placed under the body are at highest risk of burns.
Look for the Handy Solutions Neck & Shoulders Heating Pad with model number 25607. The product was sold with UPC 0-24291-25607-6 and UDI-DI 00024291256076.
Immediately stop using the heating pad if it's folded or placed under the body.
No, the heating pad is unsafe if folded while in use or placed under the body, as it can cause burns or fire.
Check for the model number 25607 on the heating pad. The product was sold with UPC 0-24291-25607-6 and UDI-DI 00024291256076.
Stop using it immediately. The recall does not specify a return or replacement process.
We’ve drafted a message you can send Navajo Manufacturing Company to request your refund or repair — edit it as you like.
Subject: Recall Z-1588-2026 — Navajo Manufacturing Company Navajo Manufacturing Company Hello, I own a Navajo Manufacturing Company that is covered by recall Z-1588-2026 from Navajo Manufacturing Company. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
