Integra LifeSciences recalls C7000 Console software version 2.1.1.909 due to touch screen unresponsiveness. Affected units have specific serial numbers and model.
Software issue that renders the touch screen unresponsive.
Integra NeuroSciences is recalling C7000 Console units with software version 2.1.1.909 because the touch screen becomes unresponsive. This could interfere with surgical procedures and requires immediate attention.
The software issue causes the touch screen to become unresponsive during use. This could lead to delays or errors in surgical procedures if the device is not functioning properly.
Healthcare professionals using the C7000 Console for surgical procedures are most at risk. Patients and staff using the affected software version may experience operational issues.
Check for the model C7000 with serial numbers listed in the recall notice. The software version must be 2.1.1.909 to be affected.
Verify the software version on the console; if it is 2.1.1.909, it is affected.
The software version 2.1.1.909 has a known issue that makes the touch screen unresponsive during use.
Check the serial number against the list provided in the recall notice. Affected units have specific serial numbers starting with CHA, CHB, CHC, etc.
No action is required if your console has a different software version or serial number not listed.
We’ve drafted a message you can send Integra NeuroSciences to request your refund or repair — edit it as you like.
Subject: Recall Z-1828-2026 — Integra NeuroSciences Integra NeuroSciences Hello, I own a Integra NeuroSciences that is covered by recall Z-1828-2026 from Integra NeuroSciences. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
