Philips recalls Azurion 3 M12, M15, 5, 5 M12, 5 M20, 7, 7 B12, 7 B20, 7 M12, 7 M20 models due to potential loosening/breaking of cable hose carriers bolts and plastic parts when monitor is moved or rotated.
Potential for the bolts and plastic parts of the Cable Hose Carriers that hold the cable hose to the monitor ceiling suspension may loosen and/or break over time due to the forces applied when the monitor is moved or rotated.
Philips is recalling several Azurion medical imaging systems because the bolts and plastic parts holding the cable hose to the monitor ceiling suspension can loosen or break over time. This could happen when the monitor is moved or rotated, but it doesn't pose an immediate risk of injury.
The bolts and plastic parts that secure the cable hose to the monitor ceiling suspension can loosen or break over time due to forces applied when the monitor is moved or rotated. This could potentially lead to the cable hose becoming disconnected, but the risk of injury is low under normal use conditions.
Medical facilities that own or use Philips Azurion 3 M12, M15, 5, 5 M12, 5 M20, 7, 7 B12, 7 B20, or 7 M12 models are most at risk. The hazard is unlikely to cause injury under normal use conditions.
Check if your Philips Azurion system has a model number matching the list: Azurion 3 M12 (722221, 722229), Azurion 3 M15 (722222, 722230), Azurion 5 (722281), Azurion 5 M12 (722227, 722231), Azurion 5 M20 (722228, 722232, 722281), Azurion 7 (722282), Azurion 7 B12 (722225, 722235), Azurion 7 B20 (722068, 722226, 722236), or Azurion 7 M12 (722078, 722223, 722233).
Identify your system's model number by checking the label on the monitor or the product documentation.
Confirm if your model is listed in the recall notice (Azurion 3 M12, M15, 5, 5 M12, 5 M20, 7, 7 B12, 7 B20, or 7 M12 models).
The recall is for potential loosening or breaking of cable hose carriers over time, but it does not pose an immediate risk of injury under normal use conditions.
Check your model number against the list of affected models provided in the recall notice.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2170-2026 — Philips Philips Hello, I own a Philips that is covered by recall Z-2170-2026 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
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