Philips recalls Ingenia Elition S MRI scanners with MR Elastography (MRE) due to potential stiffness value errors from image reconstruction settings. Affected models include 781357, 782106, and 782137.
The potential for stiffness value errors when a specific range of image reconstruction parameters is used in combination with Resoundant's algorithm, leading to the reconstruction voxel size settings in the default MRE scan protocol displaying too small.
Philips is recalling certain Ingenia Elition S MRI scanners with MR Elastography (MRE) that may produce incorrect stiffness values due to a software issue. This could lead to inaccurate medical imaging results, which might affect diagnosis and treatment decisions.
The scanner's image reconstruction settings can cause the software to display too small voxel sizes in the default MRE scan protocol. This leads to stiffness value errors, which might result in incorrect medical imaging results. While the issue is technical, it does not pose an immediate physical danger to users.
Patients and healthcare providers using the recalled Philips Ingenia Elition S MRI scanners with MR Elastography (MRE) may be affected. Medical professionals and patients who rely on these scanners for imaging are at risk of receiving inaccurate results.
Check for model numbers 781357, 782106, or 782137 on the scanner. The scanner may also have a unique device identifier (UDI) or serial numbers listed in the recall notice.
Look for model numbers 781357, 782106, or 782137 on the scanner's label or documentation.
The scanners may produce incorrect stiffness values due to a software issue with image reconstruction settings, which could lead to inaccurate medical imaging results.
Check for model numbers 781357, 782106, or 782137 on the scanner. The scanner may also have a unique device identifier (UDI) or serial numbers listed in the recall notice.
The recall does not specify a remedy, so contact Philips directly for further instructions.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1962-2026 — Philips Philips Hello, I own a Philips that is covered by recall Z-1962-2026 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
