Philips recalls Ingenia Elition X MRI scanners with MR Elastography (MRE) due to potential stiffness value errors from specific image reconstruction parameters. Affected models include 781358, 782107, and 782136.
The potential for stiffness value errors when a specific range of image reconstruction parameters is used in combination with Resoundant's algorithm, leading to the reconstruction voxel size settings in the default MRE scan protocol displaying too small.
Philips is recalling Ingenia Elition X MRI scanners with MR Elastography (MRE) that may produce inaccurate stiffness measurements due to a software issue. This could lead to incorrect medical diagnoses if the scanner is used improperly.
The scanner's image reconstruction settings can produce incorrect voxel size values when combined with specific parameters and Resoundant's algorithm. This may cause stiffness measurements to be too small, potentially leading to inaccurate medical diagnoses.
Medical facilities using Philips Ingenia Elition X MRI scanners with MR Elastography (MRE) that have model numbers 781358, 782107, or 782136 are most at risk. Patients using these scanners for medical imaging may experience inaccurate results.
Check for model numbers 781358, 782107, or 782136 on the scanner. The serial numbers listed in the recall notice are also unique identifiers for affected units.
Look for model numbers 781358, 782107, or 782136 on the scanner to determine if it is affected.
The recall is due to potential stiffness value errors when specific image reconstruction parameters are used with Resoundant's algorithm, which could lead to inaccurate medical diagnoses.
Check the model number against the list of affected units (781358, 782107, 782136) to see if your scanner is affected. If it is, contact Philips for further instructions.
The recall record does not specify a remedy or fix for this issue.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1963-2026 — Philips Philips Hello, I own a Philips that is covered by recall Z-1963-2026 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
