Philips recalls Azurion systems not configured with auxiliary pan handle due to mechanical wear in Float Tabletop control affecting table movements. Affected models include Azurion 3 M12, M15, 5 M12, 5 M20, 7 B12, B20, and 7 M12/M20 series with specific model numbers.
Potential safety issue with Philips Azurion systems, where longitudinal and transverse table movements may be impacted due to mechanical wear of the Float Tabletop control on the control module.
Philips is recalling certain Azurion medical imaging systems that lack an optional auxiliary pan handle. This can cause mechanical wear in the Float Tabletop control, potentially impacting longitudinal and transverse table movements during use. The issue does not involve immediate safety risks but requires attention to prevent potential operational problems.
The Float Tabletop control on the control module can experience mechanical wear over time, which may impact the system's ability to move the table smoothly in both longitudinal and transverse directions. This could lead to inaccurate positioning during medical imaging procedures.
Medical facilities and healthcare professionals using Philips Azurion systems without the auxiliary pan handle. The risk is low as the issue affects table movement precision rather than causing injury.
Check if your Philips Azurion system has a model number matching the listed series (Azurion 3 M12, M15, 5 M12, 5 M20, 7 B12, B20, or 7 M12/M20) with the specific model numbers provided in the recall notice.
Check the model number on your Philips Azurion system to see if it matches the affected models listed in the recall.
Reach out to Philips customer support to confirm if your system is affected and to get instructions for resolution.
The Float Tabletop control can experience mechanical wear over time, which may impact the system's ability to move the table smoothly in both longitudinal and transverse directions.
No immediate injury risk is associated with this issue. The problem affects table movement precision during imaging procedures but does not pose a direct safety hazard.
Philips will provide a solution to address the mechanical wear issue. Contact them directly for specific instructions based on your system model.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-2225-2026 — Philips Philips Hello, I own a Philips that is covered by recall Z-2225-2026 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
