IPG Medical recalls Thuvera Laser Console software version 2.2 (model MD2300F-001507) due to false error code 5018 display. No action needed as the issue doesn't affect safety.
Software anomaly that causes a false display of error code 5018.
IPG Medical is recalling Thuvera Laser Console software version 2.2 for a false error code 5018 display. This issue does not cause safety risks or injuries, so no action is required.
The software anomaly causes the device to display error code 5018 incorrectly, which might lead to confusion about the device's status. However, this does not cause physical harm or safety issues.
Users of Thuvera Laser Console software version 2.2 (model MD2300F-001507) who have the listed serial numbers. Medical professionals using this device are most at risk if they misinterpret the error code.
Check if your Thuvera Laser Console has software version 2.2 (model MD2300F-001507) and one of the listed serial numbers. The device may show error code 5018 falsely.
Verify your Thuvera Laser Console software version is 2.2 (model MD2300F-001507) by checking the device settings or documentation.
No action is needed as the false error code 5018 display does not pose a safety risk.
This is a false display caused by software version 2.2; it does not indicate a real problem with the device.
No, the recall is for a software display issue that does not cause injuries or safety hazards.
We’ve drafted a message you can send IPG Medical to request your refund or repair — edit it as you like.
Subject: Recall Z-2554-2026 — IPG Medical IPG Medical Hello, I own a IPG Medical that is covered by recall Z-2554-2026 from IPG Medical. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.