GE Healthcare recalls AW Server 3.2 ext.6.5 software due to potential patient image mix-ups causing misdiagnosis. Affected users should check product details and contact GE for updates.
GE HealthCare has become aware of a context synchronization issue in AW Server 3.2 ext. 6.5. When a user selects a patient or exam in the AW Server Web Client worklist and launches an interactive application (e.g. Volume Viewer), the application may open the previous patient's exam instead of the intended one. When this issue occurs, there is no system warning or error notification. If the error is not recognized, a clinical user could review, interpret, or report images for the wrong patient which could lead to misdiagnosis, incorrect clinical decisions, resulting in delayed or incorrect treatment.
GE Healthcare is recalling a specific version of their radiology software because it can display the wrong patient's images when users open applications. This could lead to misdiagnosis and incorrect treatment decisions if not fixed.
The software may open the wrong patient's exam when launching interactive applications like Volume Viewer. There is no warning, so users might review images for the incorrect patient. This could cause misdiagnosis and delayed or incorrect treatment.
Radiology staff using GE Healthcare's AW Server 3.2 ext.6.5 software for patient imaging. Those most at risk are clinicians who interpret or report images without recognizing the error.
Check for the software version AW Server 3.2 ext.6.5. The product has a reference number (01)00840682102384(10)AWS03D02E6D5 and GTIN 00840682102384. This version was sold with GE Healthcare systems.
Verify your software version is AW Server 3.2 ext.6.5 by checking the product details.
Using the software without fixing the issue could lead to reviewing images for the wrong patient, potentially causing misdiagnosis or incorrect treatment decisions.
Check for the software version AW Server 3.2 ext.6.5 with reference number (01)00840682102384(10)AWS03D02E6D5 and GTIN 00840682102384.
The recall record does not mention a specific fix or remedy.
We’ve drafted a message you can send GE Medical Systems to request your refund or repair — edit it as you like.
Subject: Recall Z-2553-2026 — GE Medical Systems GE Medical Systems Hello, I own a GE Medical Systems that is covered by recall Z-2553-2026 from GE Medical Systems. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
