Refresh Tears Eye Drops Recalled: Missing Labeling Details
Cell Distributors recalls Refresh Tears lubricant eye drops due to labeling errors including missing NDC numbers and Drug Facts panels.
Lower-risk recall
Labeling: Not elsewhere classified; product labeling lacks a NDC number, net weight information and does not contain the Drug Facts Panel.
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What happened, in plain English
Cell Distributors is recalling Refresh Tears Lubricant Eye Drops because the product labeling does not include a National Drug Code (NDC) number, net weight information, or the required Drug Facts Panel. The affected products were distributed nationwide in lots expiring in August 2019. This recall was initiated on April 3, 2017. Read more at govinfonow.com/recall/41773-refresh-tears-eye-drops-recalled-missing-labeling-details.
Source Summary by GovInfoNow · govinfonow.com/recall/41773-refresh-tears-eye-drops-recalled-missing-labeling-details · Updated October 11, 2026 · FDA enforcement record: FDA #D-0865-2017
Cite this page
“Refresh Tears Eye Drops Recalled: Missing Labeling Details.” GovInfoNow, updated October 11, 2026. https://govinfonow.com/recall/41773-refresh-tears-eye-drops-recalled-missing-labeling-details. Based on FDA recall #D-0865-2017 (https://api.fda.gov/drug/enforcement.json?search=recall_number:%22D-0865-2017%22&limit=1).
Why it’s dangerous
The hazard is a regulatory compliance issue rather than a direct physical danger to health. The missing NDC number, net weight, and Drug Facts panel means users cannot easily verify the product's identity, quantity, or usage instructions through standard labeling channels.
Who’s affected
Consumers who purchased Refresh Tears Lubricant Eye Drops from pharmacies or retailers across the United States between the time of manufacture and the recall date. Individuals using these eye drops for dry eye relief are the primary group affected by the labeling deficiency.
How to tell if you have this one
Check your eye drop bottles for the brand name Refresh Tears and the description Lubricant Eye Drops. Look for USPC Code 784190442214 (packaged as two 15 mL bottles) or USPC Code 069886941746 (packaged as four 15 mL and one 5 mL bonus bottles). Verify the expiration date is August 2019.
- Brand
Refresh Tears- Category
Drug
Where it went and when
Where it was distributed
Distributed nationwide.
FDA distribution: “Nationwide” States read from FDA’s own wording; “not listed” means the notice does not name it.
Distributed nationwide.
Recall timeline
FDA terminated this recall 2.2 years after the firm started it.
- Firm started the recall
- FDA classified it Class II
- Published in FDA’s Enforcement Report
- FDA terminated the recall
Dates from the agency record only; steps without a date are left out.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: FDA Recall #D-0865-2017 (April 3, 2017) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for D-0865-2017 to see it in context.
- Plain-language summary written by qwen3.6:35b-a3b on October 11, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.