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Lower risk Drug recall · FDA · Published August 3, 2017

Medline Vitamin A&D Ointment Labeling Mixup: Incorrect Petroleum Jelly Label

Medline recalls Vitamin A&D Ointment (petroleum 93.5%) due to labeling mixup where foil packets are incorrectly labeled as petroleum jelly. The boxes and outer case are correctly labeled as A&D ointment.

🇺🇸 FDA recall #D-1138-2017DrugMedline ›
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Recalling firmMEDLINE INDUSTRIES INC3 Lakes Dr · Northfield, IL 60093-2753
✎ GovInfoNow plain-language explainer

What happened, in plain English

Medline is recalling Vitamin A&D Ointment (petroleum 93.5%) because the individual foil packets are incorrectly labeled as petroleum jelly, while the boxes and outer case are correctly labeled as A&D ointment. This labeling error could cause confusion about the product's actual contents. Read more at govinfonow.com/recall/41414-medline-vitamin-a-d-ointment-labeling-mixup-incorrect-petroleum-jelly.

Source Summary by GovInfoNow · govinfonow.com/recall/41414-medline-vitamin-a-d-ointment-labeling-mixup-incorrect-petroleum-jelly · Updated October 7, 2026 · FDA enforcement record: FDA #D-1138-2017

Cite this page

“Medline Vitamin A&D Ointment Labeling Mixup: Incorrect Petroleum Jelly Label.” GovInfoNow, updated October 7, 2026. https://govinfonow.com/recall/41414-medline-vitamin-a-d-ointment-labeling-mixup-incorrect-petroleum-jelly. Based on FDA recall #D-1138-2017 (https://api.fda.gov/drug/enforcement.json?search=recall_number:%22D-1138-2017%22&limit=1).

Why it’s dangerous

The individual foil packets are incorrectly labeled as petroleum jelly, which is a different product than the A&D ointment. This labeling mixup could lead to confusion about what the product contains, potentially causing incorrect use.

Who’s affected

People who own or use this ointment are likely affected. Those with sensitive skin or using the product for medical purposes may be at slightly higher risk due to potential confusion.

How to tell if you have this one

Check for Vitamin A&D Ointment (petroleum 93.5%) with a net weight of 0.18 oz (5g). The boxes and outer case are correctly labeled as A&D ointment, but the foil packets are incorrectly labeled as petroleum jelly.

  • Brand
    Medline
  • Category
    Drug
Based on the official FDA remedy

What to do — step by step

  1. Check Labeling

    Verify that the foil packets are labeled as petroleum jelly, which is incorrect; the boxes and outer case should be labeled as A&D ointment.

Where it went and when

Where it was distributed

Distributed nationwide.

Alaska: yesAKMaine: yesMEVermont: yesVTNew Hampshire: yesNHWashington: yesWAIdaho: yesIDMontana: yesMTNorth Dakota: yesNDMinnesota: yesMNIllinois: yesILWisconsin: yesWIMichigan: yesMINew York: yesNYRhode Island: yesRIMassachusetts: yesMAOregon: yesORNevada: yesNVWyoming: yesWYSouth Dakota: yesSDIowa: yesIAIndiana: yesINOhio: yesOHPennsylvania: yesPANew Jersey: yesNJConnecticut: yesCTCalifornia: yesCAUtah: yesUTColorado: yesCONebraska: yesNEMissouri: yesMOKentucky: yesKYWest Virginia: yesWVVirginia: yesVAMaryland: yesMDDelaware: yesDEArizona: yesAZNew Mexico: yesNMKansas: yesKSArkansas: yesARTennessee: yesTNNorth Carolina: yesNCSouth Carolina: yesSCDistrict of Columbia: yesDCOklahoma: yesOKLouisiana: yesLAMississippi: yesMSAlabama: yesALGeorgia: yesGAHawaii: yesHITexas: yesTXFlorida: yesFL

FDA distribution: “Nationwide” States read from FDA’s own wording; “not listed” means the notice does not name it.

Distributed nationwide.

Recall timeline

FDA terminated this recall 4 months after the firm started it.

1. Firm started the recall: Aug 3, 201712. FDA classified it Class II: Sep 12, 201723. Published in FDA’s Enforcement Report: Sep 20, 201734. FDA terminated the recall: Nov 21, 201742017
  1. Firm started the recall
  2. FDA classified it Class II
  3. Published in FDA’s Enforcement Report
  4. FDA terminated the recall

Dates from the agency record only; steps without a date are left out.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: FDA Recall #D-1138-2017 (August 3, 2017) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for D-1138-2017 to see it in context.
  • Plain-language summary written by qwen3:4b on October 7, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not FDA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA