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Unrated Drug recall · FDA · Published September 20, 2017

Deserving Health Symbio Muc Eye Eye Drops Recall: Lack of Sterility Assurance

Deserving Health recalls Symbio Muc Eye eye drops due to lack of sterility assurance. Products manufactured for US distribution may pose infection risks. Consumers should contact the manufacturer for details.

🇺🇸 FDA recall #D-0011-2018DrugDeserving Health ›
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Recalling firmDeserving Health International Corp13160 Vanier Pl Unit 110 · Richmond, Canada
✎ GovInfoNow plain-language explainer

What happened, in plain English

Deserving Health is recalling Symbio Muc Eye eye drops because they may not be sterile. Using these products could lead to infections, especially if someone has a compromised immune system or open wounds. Read more at govinfonow.com/recall/41245-deserving-health-symbio-muc-eye-eye-drops-recall-lack-of.

Source Summary by GovInfoNow · govinfonow.com/recall/41245-deserving-health-symbio-muc-eye-eye-drops-recall-lack-of · Updated October 7, 2026 · FDA enforcement record: FDA #D-0011-2018

Cite this page

“Deserving Health Symbio Muc Eye Eye Drops Recall: Lack of Sterility Assurance.” GovInfoNow, updated October 7, 2026. https://govinfonow.com/recall/41245-deserving-health-symbio-muc-eye-eye-drops-recall-lack-of. Based on FDA recall #D-0011-2018 (https://api.fda.gov/drug/enforcement.json?search=recall_number:%22D-0011-2018%22&limit=1).

Why it’s dangerous

The eye drops may not be sterile, which means they could cause infections. This is particularly dangerous for people with compromised immune systems or open wounds, as their bodies may not fight off infections effectively.

Who’s affected

People who purchased Symbio Muc Eye eye drops in the US between 2019 and 2020 are affected. Those with weakened immune systems or open wounds are at higher risk of infection.

How to tell if you have this one

Check for the product name 'Symbio Muc Eye', 0.17 fl.oz. 5mL bottles, and the lot numbers DM17B12 (expiring 03/2020), DM16L44 (expiring 12/2019), or DM16L07 (expiring 12/2019).

  • Brand
    Deserving Health
  • Category
    Drug
Based on the official FDA remedy

What to do — step by step

  1. Check Product Details

    Look for the lot numbers DM17B12 (expiring 03/2020), DM16L44 (expiring 12/2019), or DM16L07 (expiring 12/2019) on the bottle.

Where it went and when

Where it was distributed

Distributed nationwide.

Alaska: yesAKMaine: yesMEVermont: yesVTNew Hampshire: yesNHWashington: yesWAIdaho: yesIDMontana: yesMTNorth Dakota: yesNDMinnesota: yesMNIllinois: yesILWisconsin: yesWIMichigan: yesMINew York: yesNYRhode Island: yesRIMassachusetts: yesMAOregon: yesORNevada: yesNVWyoming: yesWYSouth Dakota: yesSDIowa: yesIAIndiana: yesINOhio: yesOHPennsylvania: yesPANew Jersey: yesNJConnecticut: yesCTCalifornia: yesCAUtah: yesUTColorado: yesCONebraska: yesNEMissouri: yesMOKentucky: yesKYWest Virginia: yesWVVirginia: yesVAMaryland: yesMDDelaware: yesDEArizona: yesAZNew Mexico: yesNMKansas: yesKSArkansas: yesARTennessee: yesTNNorth Carolina: yesNCSouth Carolina: yesSCDistrict of Columbia: yesDCOklahoma: yesOKLouisiana: yesLAMississippi: yesMSAlabama: yesALGeorgia: yesGAHawaii: yesHITexas: yesTXFlorida: yesFL

FDA distribution: “Product was distributed throughout the United States.” States read from FDA’s own wording; “not listed” means the notice does not name it.

Distributed nationwide.

Recall timeline

FDA terminated this recall 16 months after the firm started it.

1. Firm started the recall: Sep 20, 201712. FDA classified it Class II: Oct 18, 201723. Published in FDA’s Enforcement Report: Oct 25, 201734. FDA terminated the recall: Jan 24, 2019420172019
  1. Firm started the recall
  2. FDA classified it Class II
  3. Published in FDA’s Enforcement Report
  4. FDA terminated the recall

Dates from the agency record only; steps without a date are left out.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: FDA Recall #D-0011-2018 (September 20, 2017) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for D-0011-2018 to see it in context.
  • Plain-language summary written by qwen3:4b on October 7, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not FDA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA