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Stop using now Consumer product recall · CPSC · Published August 25, 2016

Whirlpool Microwave Recall: Fire Hazard from Internal Arcing

Whirlpool recalls microwave hood combinations due to fire hazard. Stop using immediately and contact Whirlpool for a free replacement.

🇺🇸 CPSC recall #7838Consumer productWhirlpool ›
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✎ GovInfoNow plain-language explainer

What happened, in plain English

Whirlpool is recalling certain microwave hood combinations because internal arcing during use can ignite an internal plastic component, creating a fire hazard. The company has received reports of incidents including home fires, cabinet fires, smoke, and burning odors. Consumers are advised to stop using the affected units immediately. Read more at govinfonow.com/recall/4071-whirlpool-microwave-recall-fire-hazard-from-internal-arcing.

Source Summary by GovInfoNow · govinfonow.com/recall/4071-whirlpool-microwave-recall-fire-hazard-from-internal-arcing · Updated October 11, 2026 · Official notice: CPSC #7838

Cite this page

“Whirlpool Microwave Recall: Fire Hazard from Internal Arcing.” GovInfoNow, updated October 11, 2026. https://govinfonow.com/recall/4071-whirlpool-microwave-recall-fire-hazard-from-internal-arcing. Based on CPSC recall #7838 (https://www.cpsc.gov/Recalls/2016/Whirlpool-Recalls-Microwaves).

Why it’s dangerous

The hazard arises from internal arcing during normal use, which can ignite an internal plastic component. This mechanism has already resulted in at least one home fire, two fires involving surrounding cabinets, smoke reports, and burning odors.

Who’s affected

Owners of Whirlpool microwave hood combinations sold at retailers like Best Buy, Sears, and Lowes between January 2014 and April 2016. These units were also installed by homebuilders nationwide.

How to tell if you have this one

Check the label inside the unit, above the oven cavity on the left-hand side, for model numbers WMH53520CS, WMH53520CW, WMH53520CB, WMH53520CE, WMH53520CH, WMH73521CS, WMH73521CW, WMH73521CB, WMH73521CE, or WMH73521CH. The recall includes units with serial numbers ranging from TR33500000 to TR34899999.

  • Brand
    Whirlpool
  • Product
    Whirlpool brand microwave hood combinations
  • Category
    Consumer product
Based on the official CPSC remedy

What to do — step by step

  1. Stop using the microwave

    Immediately cease use of the recalled unit to prevent potential fire.

  2. Unplug the unit

    Disconnect the power cord from the wall outlet.

  3. Contact Whirlpool for replacement

    Call 800-990-6254 or visit http://repair.whirlpoolcorp.com to arrange for a free replacement product.

Official remedy

What CPSC says to do

Consumers should immediately stop using the recalled microwaves, unplug the units and contact Whirlpool for a free replacement product.

Where it went

Where it was sold

Sold nationwide.

Alaska: yesAKMaine: yesMEVermont: yesVTNew Hampshire: yesNHWashington: yesWAIdaho: yesIDMontana: yesMTNorth Dakota: yesNDMinnesota: yesMNIllinois: yesILWisconsin: yesWIMichigan: yesMINew York: yesNYRhode Island: yesRIMassachusetts: yesMAOregon: yesORNevada: yesNVWyoming: yesWYSouth Dakota: yesSDIowa: yesIAIndiana: yesINOhio: yesOHPennsylvania: yesPANew Jersey: yesNJConnecticut: yesCTCalifornia: yesCAUtah: yesUTColorado: yesCONebraska: yesNEMissouri: yesMOKentucky: yesKYWest Virginia: yesWVVirginia: yesVAMaryland: yesMDDelaware: yesDEArizona: yesAZNew Mexico: yesNMKansas: yesKSArkansas: yesARTennessee: yesTNNorth Carolina: yesNCSouth Carolina: yesSCDistrict of Columbia: yesDCOklahoma: yesOKLouisiana: yesLAMississippi: yesMSAlabama: yesALGeorgia: yesGAHawaii: yesHITexas: yesTXFlorida: yesFL

CPSC “Sold at”: “Best Buy, HH Gregg, Lowes, Sears and other home improvement, home appliance and retail stores and by homebuilders nationwide from January 2014 through April 2016 for between $370 and $470.”

Sold nationwide.

Take action

Contact Whirlpool

We’ve drafted a message you can send Whirlpool to request your refund or repair — edit it as you like.

Subject: Recall 7838 — Whirlpool Microwave Recall: Fire Hazard from Internal Arcing

Hello,

I own a Whirlpool Microwave Recall: Fire Hazard from Internal Arcing that is covered by recall 7838 from Whirlpool.

The official recall notice states: Consumers should immediately stop using the recalled microwaves, unplug the units and contact Whirlpool for a free replacement product.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: CPSC Recall #7838 (August 25, 2016)
  • Plain-language summary written by qwen3.6:35b-a3b on October 11, 2026, from the official record above. Not reviewed by a person — if it conflicts with the CPSC notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official CPSC recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not CPSC or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA