What was recalled
In September of 2017, the U.S. Consumer Product Safety Commission (CPSC) announced a significant safety recall involving Saber Grills. This action was taken because specific components within these cooking units posed serious risks to consumers. The core issue lies not with the grilling surface or the frame of the grill itself, but rather with the Liquid Propane (LP) regulators attached to them. Specifically, the recall targets Model RA329 LP regulators that feature a date code falling anywhere between 1120 and 1344. These regulators were distributed widely across various product lines and sales channels, meaning they could be found in brand-new units, replacement parts kits, or even installed in older grills during warranty service.
The scope of this recall is quite broad, encompassing several categories of Saber products. First, it includes new Liquid Propane (LP) grills that were sold with these defective regulators attached at the factory. These models include the SABER 330 LP Cast Grill with Stainless Insert (Model R33CC0312), the SABER 330 LP Stainless Grill (Model R33SC0012), and several partially assembled variants of that same model (R33SC0012-A1 and R33SC0012-A2). The list extends to the larger SABER 500 series, which includes the Cast Grill with Stainless Insert (R50CC0312), the Cast Grill with Porcelain Insert (R50CC0612), and the Stainless models (R50SC0012 and its partially assembled versions). It also covers the larger SABER 670 LP Stainless Grill series (Models R67SC0012 and its variants).
Second, the recall affects individuals who may have purchased conversion kits or warranty service parts. If you bought a SABER Natural Gas to LP Conversion Kit (Model A00AA0912) or any of the control console kits listed under part numbers such as 55710672, 55710654, 55710666, and others in that series, your unit may be affected if those regulators were installed. Third, and perhaps most importantly for long-term owners, the recall applies to Natural Gas grills and burners that have been converted to use LP gas. This includes the SABER 500 NG Stainless Built-in Grill (Model R50SB0412), the SABER 670 NG Stainless Built-in Grill (Model R67SB0312), and the SABER Natural Gas Dual Built-in Side Burner (Model K00SB1814). If you converted these natural gas units to LP, they are subject to this same safety notice.
While the official recall documents do not provide a total count of the exact number of units sold or distributed globally, the manufacturer has reported receiving 35 specific reports of regulator malfunctions. This data point helps illustrate that while the defect is contained to a specific production window (date codes 1120–1344), it was widespread enough to cause actual harm to users before the recall was issued. If you own any of the models listed above and are unsure whether your unit contains the recalled regulator, you must check the date code stamped on the regulator adjacent to the gas tank connection.
The hazard, explained
To understand why this recall is so serious, it helps to look at what is happening inside the grill when you turn it on. The core of the issue lies in a specific component called the LP regulator. Think of the regulator as a pressure valve that acts like a gatekeeper for the propane gas flowing from your tank into the grill. Its job is to ensure that the gas arrives at the burners at a safe, controlled pressure—just enough to ignite and maintain a steady flame for cooking.
In the recalled Saber Grills models, this gatekeeper has failed in its duty. According to the Consumer Product Safety Commission (CPSC), these regulators can allow gas to flow at a significantly higher pressure than was intended by the manufacturer. When the pressure is too high, it overwhelms the grill’s internal design limits. Instead of a gentle, controlled release of gas, you get an excessive surge. This excess pressure creates two dangerous pathways for harm: it can cause the gas to leak out through weak points in the assembly, or more alarmingly, it can force flame backward through the burner knobs.
This second mechanism is particularly frightening and explains the nature of the injuries reported so far. When a flame bursts from the burner knobs, it means the fire is escaping the cooking chamber where you expect it to be. You are standing directly in front of the grill, hands near the controls to adjust the heat or flip food. A sudden flame burst from the knob can instantly ignite clothing, singe skin on your arms, or catch nearby hair. The recall data reflects this physical reality: Saber Grills has documented reports of consumers suffering from singed arms and burned or singed hair. These are not theoretical risks; they are direct consequences of the gas pressure bypassing safety barriers.
It is important to note that this hazard does not always result in a massive, house-consuming fire. Often, it manifests as a sudden flare-up at the control panel during normal use. Because the regulator is directly connected to the gas tank, the fuel source is continuous and under pressure. Once the seal is compromised by high pressure, the leak or flame burst can happen instantly when you turn a knob, leaving very little time for reaction. This is why the remedy involves replacing the regulator entirely rather than just tightening connections; the internal spring or diaphragm that controls pressure has likely been damaged or manufactured incorrectly, and it cannot be fixed with simple adjustments.
In short, the physical problem is a loss of pressure control. The result is unpredictable gas release that turns your cooking tool into an immediate burn hazard. By understanding that the regulator’s failure leads to high-pressure gas escaping through the knobs, you can see why stopping use immediately is the only safe option until the free repair kit arrives.
Who is most at risk
The primary group facing immediate danger in this recall consists of anyone who owns or uses the specific Saber LP grills listed above, particularly those utilizing Model RA329 regulators with date codes between 1120 and 1344. This hazard does not discriminate based on grilling experience level; it affects both novice backyard cooks and seasoned pitmasters who have relied on their equipment for years. The risk is inherent to the mechanical failure of the regulator, meaning that even if a grill appears to function normally during standard pre-heating checks, the internal pressure may still be exceeding safe limits. Therefore, ownership of the affected models is the primary indicator of vulnerability, regardless of how carefully the user maintains their device.
Within this broad group of owners, certain individuals are at heightened risk due to the nature of the injury and their physical proximity to the hazard. The recall notes reports of flame bursts emanating from the burner knobs. This specific failure mode places anyone standing directly in front of the grill during operation at significant risk. For many home cooks, this includes parents grilling dinner for their families. Children are particularly vulnerable because they may stand close to watch the cooking process or be handed food by a parent holding tongs near the control panel. A sudden flame burst from a knob can cause severe burns to the arms and face of a child who is not expecting an explosion-like event from what should be a safe cooking environment.
Furthermore, the reported incidents involving singed hair suggest that individuals with long hair or those leaning closely over the grill surface are at risk. This often includes adults who might be inspecting food quality up close or adjusting controls while standing very near the front of the unit. The elderly may also face disproportionate risks if they have reduced mobility or slower reaction times, making it harder to step back quickly from a sudden flare-up. While the recall does not cite severe injuries, the potential for serious thermal burns exists for any user who fails to recognize the subtle signs of regulator malfunction until it is too late. The risk is compounded by the fact that these grills are often used in social settings where attention may be divided among conversation and food preparation, reducing the likelihood of noticing a slow leak or pressure anomaly before a burst occurs.
It is also important to note that individuals who have converted their natural gas SABER grills to use liquid propane (LP) via the affected conversion kits are equally at risk. These users might not realize they are part of the recall group if they believe their grill’s original specifications exempt them from safety concerns related to LP regulators. The vulnerability here stems from the assumption that a conversion kit maintains all original safety standards, which this recall proves is not always the case when specific regulator components are involved.
How to tell if you have the recalled item
Before you take any action or contact Saber Grills for a repair kit, it is absolutely critical that you confirm whether your specific unit is part of this recall. Because the issue centers on a specific component—the LP regulator—rather than the entire grill body across all product lines, simply knowing you own a Saber grill does not automatically mean yours is affected. You need to look at two distinct places on your equipment to verify compliance with this safety notice.
First, check the main body of your grill for the model number. This information is located on a rating label that is affixed to the underside of the grease tray. You will likely need to pull out the grease tray or tilt the grill slightly to see this label clearly. The recall affects specific Liquid Propane (LP) grill models, including but not limited to the Saber 330 and 500 series in various configurations (such as R33CC0312, R50SC0012, or R67SC0012). It also includes partially assembled units with or without covers, identified by suffixes like -A1 or -A2. If your model number does not appear in the list of affected LP grills, conversion kits, or warranty parts provided in the official notice, this specific recall may not apply to your primary grill unit.
However, even if your grill model is listed, you must verify the regulator itself. The hazard lies specifically with Model RA329 LP regulators that have a date code falling within the range of 1120 to 1344. To find this, look at the regulator adjacent to where it connects to the gas tank. The model number is stamped in the center of the regulator, while the date code is stamped nearby. If you see an RA329 regulator with a date code between 1120 and 1344, your unit is definitely included in this recall.
Be aware that this recall also extends to other scenarios. It affects certain Saber Natural Gas grills (like the R50SB0412 or R67SB0312) if they have been converted to use Liquid Propane using specific conversion kits, such as model A00AA0912. Additionally, if you purchased warranty part kits (such as control console kits with HVR assemblies like 55710672 or 55710845) that include the affected regulators, those components are also subject to this recall. Take your time to check these labels carefully; accurate identification ensures you get the correct repair kit and stay safe.
What to do — step by step
If you own a Saber grill or regulator that matches the details in this recall, your first and most critical responsibility is to prioritize safety over convenience. The hazard involves high-pressure gas leaks and potential flame bursts, which are serious risks that cannot be mitigated by simple adjustments. Therefore, the immediate remedy provided by both the Consumer Product Safety Commission (CPSC) and Saber Grills is straightforward but non-negotiable: you must stop using the recalled grills and regulators immediately. Do not attempt to use the equipment for cooking, even if it appears to function normally right now. The defect is internal to the regulator’s pressure regulation mechanism, meaning a grill that seems fine today could develop a dangerous leak tomorrow. By ceasing use right away, you eliminate the possibility of a fire or burn incident while you arrange for the fix. Once you have confirmed that your unit is part of this recall by checking the model number and date code, do not try to repair it yourself with random parts from a hardware store. The remedy offered is specific: you need to contact Saber Grills to obtain a free repair kit. This kit includes the necessary installation instructions and replacement components designed specifically for these models. To get started, you can call Saber Grills toll-free at 866-671-7988 or visit their dedicated recall page at recall.sabergrills.com. When you contact them, be prepared to provide your grill’s model number and the regulator’s date code to verify eligibility. The company is available from 8 a.m. to 6 p.m. ET Monday through Friday, and on Saturdays from 10 a.m. to 3 p.m. ET. If you prefer digital communication or need more detailed information before calling, their online support portal is also a reliable resource. After you have received your repair kit, the next step is installation. Saber Grills understands that not everyone is comfortable working on gas appliances, so they have provided comprehensive resources to help you through the process. They offer a video tutorial on how to install the replacement components, which you can find at www.sabergrills.com/Support/SafetyBulletins.aspx. Watching this video before you begin will give you confidence and ensure you follow the correct procedure. If you are unsure about any part of the installation process, it is perfectly acceptable to seek help from a professional appliance technician or someone with experience in gas grill maintenance. The goal is to restore your grill’s safety and functionality without compromising your own well-being. By following these steps—stopping use, contacting Saber for the free kit, and carefully installing the new regulator—you are taking full advantage of the remedy offered and ensuring that your outdoor cooking remains safe and enjoyable.Your refund, repair, or replacement options
If you have confirmed that your Saber grill or regulator falls within the scope of this recall, the most important thing to know right away is that you do not need to buy a new unit or pay for the fix. Saber Grills has committed to providing a free repair kit to all affected consumers. This remedy is designed to be straightforward and accessible, ensuring that the safety issue can be resolved without placing a financial burden on you. The company’s primary method of resolution is through this complimentary repair kit, which includes the necessary replacement components to safely restore your grill to proper operating condition. Along with these physical parts, Saber provides clear installation instructions to guide you through the process.
Understanding how to obtain this remedy is the next step. You can initiate the recall process by contacting Saber Grills directly. They have established a dedicated toll-free line for recall inquiries at 866-671-7988. To reach them, you should call during their specified hours: from 8 a.m. to 6 p.m. Eastern Time on Mondays through Fridays, and on Saturdays from 10 a.m. to 3 p.m. Eastern Time. If you prefer to handle things online, Saber also directs consumers to their specific recall page at recall.sabergrills.com for more information and assistance. These are the only official channels mentioned for securing your free repair kit; please avoid third-party sellers or unauthorized service centers for this specific recall remedy.
It is also worth noting that the remedy focuses on repair rather than replacement of the entire grill or refund of the purchase price. This is common in recalls involving specific component failures, such as the LP regulator issue described here, where replacing the faulty part resolves the hazard completely. However, if you have questions about your specific situation or if the standard repair process does not meet your needs, the customer service representatives at the number above are your best resource for clarification. They can confirm eligibility and expedite the shipment of your kit.
Additionally, Saber Grills has made educational resources available to help you complete the fix safely. A video tutorial demonstrating how to install the replacement components is posted on their support site at www.sabergrills.com/Support/SafetyBulletins.aspx. Watching this video before you begin can save time and ensure that the installation is done correctly, which is critical for preventing future gas leaks or flame bursts. By following these steps—contacting Saber, receiving the free kit, and using their instructional resources—you can effectively neutralize the fire and burn hazards associated with the recalled regulators.
What can happen if you ignore it
It is completely understandable why you might hesitate to stop using your grill. Maybe it is already assembled in your backyard, or perhaps you are worried about the hassle of taking it apart and waiting for a repair kit. However, ignoring this recall is not just an inconvenience; it is a serious gamble with your personal safety. The core issue here is mechanical failure that defies normal operation. When the LP regulator malfunctions, it fails to control the gas pressure correctly, allowing fuel to flow at levels far higher than the grill was designed to handle. This isn't a minor glitch that might just make the food cook unevenly; it creates an unstable and dangerous environment right where you are standing.
The most immediate danger is a sudden flame burst. Because the gas pressure is too high, the fuel can escape from places it shouldn't, specifically through the burner knobs. Imagine flipping the ignition switch or adjusting the heat, expecting a controlled flame inside the cooking chamber, only to have fire erupt directly from the control panel area. This happens without warning and with no time to react. For anyone standing close to the grill—whether you are tending the food or just chatting with family nearby—this is a terrifying experience that can lead to immediate physical harm.
We know this isn't just theoretical because there are already documented cases of injury. Saber Grills has received reports confirming that regulators have indeed malfunctioned in the wild. More concerning are the specific injuries reported by consumers who continued to use these units. There have been instances where people suffered singed arms, which suggests flames reached outward unexpectedly during normal cooking. Even more alarming are reports of burned or singed hair, indicating that the fire burst was close enough and intense enough to affect your head and face. These are not minor scrapes; they are burns that can cause pain, scarring, and long-term damage.
If you ignore this recall, you are essentially leaving a loaded trap in your kitchen or patio. The risk doesn't just stop at personal injury. A flame burst from the knobs can ignite nearby flammable materials, such as wooden decks, outdoor curtains, or even the side of your house, potentially leading to a larger structure fire. Furthermore, an uncontrolled gas leak creates a risk of explosion if the gas accumulates in an enclosed space or near an ignition source. By continuing to use the recalled regulator, you are exposing yourself and your home to risks that are entirely preventable with a simple repair kit. The few hours it takes to install the fix are nothing compared to the potential cost of treating burns or repairing fire damage.
Staying safe: broader tips
Owning a gas grill is about enjoying the outdoors and feeding the people you love, but it also comes with the responsibility of managing fuel safely. While specific recalls address manufacturing defects that even the most careful owner cannot prevent, there are several proactive habits you can adopt to minimize risks associated with liquid propane (LP) grills in general. The most critical step in any gas grill safety routine is to perform a simple leak check before every single use. This does not require specialized equipment; you can mix one part dish soap with three parts water in a spray bottle and apply the solution to all hose connections, regulator valves, and joints. If bubbles form or grow, you have a leak. Never ignore this sign. Tighten connections if loose, or replace the component if damaged. This simple ritual takes less than two minutes but can prevent a dangerous accumulation of gas that might otherwise ignite unexpectedly.
Beyond regular inspections, proper storage and handling of your propane tank are essential for long-term safety. Always store spare tanks upright in a well-ventilated outdoor area, never inside a garage, basement, or enclosed space where leaked gas could accumulate to explosive levels. Ensure that the cap is securely on the valve when the tank is not connected to the grill. Additionally, always open the tank valve slowly before lighting your grill. Turning it on quickly can cause a sudden surge of pressure that might overwhelm the grill’s regulators, potentially leading to flameouts or erratic burning patterns. If you notice your flames are yellow or orange instead of blue, or if you smell gas while cooking, turn off the burners and the tank immediately, move away from the area, and let the gas dissipate before investigating further.
It is also wise to stay informed about product safety beyond just grills. The U.S. Consumer Product Safety Commission (CPSC) maintains a comprehensive database of recalls that covers everything from children’s toys to home appliances. Signing up for email alerts on the CPSC website or following their social media channels can help you catch issues early, before they result in injury. Furthermore, consider installing carbon monoxide alarms in your home and checking them regularly. While grills are designed for outdoor use, understanding the symptoms of carbon monoxide exposure—such as headaches, dizziness, and nausea—is vital, especially if you ever accidentally operate a grill in an enclosed or partially enclosed space like a covered porch or tent. Regular maintenance of your grill’s components, such as cleaning grease trays to prevent flare-ups and checking hoses for cracks or wear, rounds out a comprehensive approach to grilling safety that keeps your focus on the meal, not the machinery.
- Check before you cook: Perform a soap-and-water leak test on all connections every time you set up your grill.
- Store tanks correctly: Keep propane cylinders upright and outdoors, never in living spaces or garages.
- Monitor your flames: Blue flames indicate efficient burning; yellow or orange flames may signal a problem.
- Stay informed: Sign up for CPSC recall alerts to know about safety issues affecting products in your home.
