Bass Pro Recalls MR. STEAK™ Gas Grills Due to Fire Hazard

What was recalled

The Consumer Product Safety Commission (CPSC) recently announced a significant recall involving specific propane gas grills manufactured and sold under the MR. STEAK™ brand, which is associated with Bass Pro Shops. This action, dated December 10, 2019, targets particular four-burner and five-burner models that were identified as posing a serious safety risk to consumers. If you own one of these grills, it is crucial to verify whether your unit falls into the affected categories before taking any further action.

The recall specifically covers two primary model configurations: the MR. STEAK MS-4B-PG four-burner grill and the MR. STEAK MS-5B-PG five-burner grill. To help you identify these units, the CPSC has provided precise stock keeping unit (SKU) numbers for each. The four-burner model corresponds to SKU 2472264, while the five-burner model is identified by SKU 2472265. These grills are characterized by their stainless steel construction with black trim and feature four or five black and red control dials. Additionally, the words "MR. STEAK" are printed directly below the thermometer on the grill’s lid, serving as a clear visual identifier for the brand.

There is an important nuance to this recall that extends beyond just the standard model numbers. The CPSC notes that the recall also applies to certain units with SKUs 2366916 and 2366917, but only under a specific condition. These particular grills are included in the recall if the original owner or a previous user added an aftermarket fuel gauge to the regulator assembly. If you purchased one of these models and never modified it with a third-party fuel gauge, it may not be subject to this specific recall notice. However, if you did install such a gauge, your unit is considered part of the affected group.

To confirm whether your grill is part of this recall, look for a label located on the inside of the left compartment door or on the back of the grill itself. This label will explicitly state the model number of the grill. It is worth noting that the SKU number is typically not found on the grill itself but is instead printed on your original purchase receipt. If you have lost your receipt, the model number on the unit remains your best reference point when contacting customer service. The recall affects grills that were sold both in physical stores and online through Bass Pro Shops channels during the relevant time period leading up to the December 2019 announcement.

The hazard, explained

When you are enjoying a meal cooked on your outdoor grill, the last thing you want to worry about is the equipment itself becoming a danger. In this specific recall, the issue lies in a subtle but significant design flaw involving the gas regulator hose and an attached fuel gauge. Under normal circumstances, these components should remain cool and stable, even when the grill is running at high temperatures. However, Bass Pro has identified that on certain MR. STEAK™ propane gas grills, the gas regulator hose can come into direct contact with the bottom of the grill’s firebox—the metal chamber where the flames actually burn.

Here is why that contact is so problematic: the firebox gets extremely hot during operation. It is designed to withstand that heat because it is made of heavy-duty materials built for combustion. The gas regulator hose, however, is not. It is a flexible tube meant to carry propane at relatively low temperatures and pressures. When this hose touches the scorching bottom of the firebox, the intense heat begins to break down the material of the hose. Over time, or sometimes quickly depending on how close the contact is, the plastic or rubber of the hose can begin to melt. This is not just a minor cosmetic issue; it compromises the structural integrity of the fuel line.

Once that hose melts, the seal that keeps propane contained within the system is breached. Propane is highly flammable and expands rapidly when released under pressure. If the hose fails due to heat damage, gas can escape into the grill’s interior or surrounding area instead of flowing safely through the burners to your food. This creates an immediate and serious fire hazard. The escaping gas can ignite from the open flames in the firebox, potentially causing uncontrolled fires that can spread to the grill itself, nearby patio furniture, or even your home.

It is important to understand that this risk is not theoretical. Bass Pro has received nine separate reports of grill fires associated with this specific defect. While no injuries or property damage have been reported so far, the potential for harm is real and immediate. The presence of the fuel gauge in these recalled models exacerbates the issue because it often requires a specific routing of the fuel line that increases the likelihood of it resting against the hot firebox floor. If you have modified your grill by adding an aftermarket fuel gauge to the regulator assembly, your risk profile changes as well, as those non-factory parts may not be designed with the same heat resistance or clearance distances as the original equipment.

In short, the mechanism of failure is a chain reaction: physical contact between a heat-sensitive hose and a high-heat surface leads to material degradation, which leads to gas leakage, which leads to potential ignition. This is why stopping use immediately is not just a recommendation, but a critical safety step. You cannot rely on the grill’s other components to compensate for a failed fuel line. The only way to eliminate this specific hazard is to address the physical defect before it has a chance to cause a fire.

Who is most at risk

When we talk about who is "at risk" in a product recall, we are looking beyond just the person holding the lighter. We are examining the environment where the grill sits and the people who share that space. In this specific case involving MR. STEAK™ gas grills, the primary group at risk includes anyone who uses these units for cooking, but the severity of the danger varies significantly based on location and proximity to the equipment.

The most immediate physical risk falls on the grill operator—the person managing the flames and food. Because the hazard involves a gas regulator hose melting due to heat exposure, the person standing directly in front of the grill is closest to the potential ignition source. If the hose fails while the grill is lit, there is an immediate risk of flare-ups or uncontrolled gas release. This puts the cook at risk of burns or inhalation of smoke. However, the CPSC notes that no injuries have been reported yet, which suggests that for many users, the defect was caught before a catastrophic event occurred. Still, the potential for sudden injury is real for anyone leaning over the firebox to adjust knobs or check food.

Equally important, though often overlooked, are bystanders and family members. Grills are rarely used in isolation; they are social hubs. Children, elderly individuals, or pets who wander into the "danger zone" around the grill face a heightened risk if a fire were to start. If the regulator hose melts and ignites, flames can shoot upward or outward unpredictably. A child standing just a few feet away is far more vulnerable to flash burns than an adult who might instinctively back away. Similarly, elderly users or those with limited mobility may not react as quickly to a sudden fire hazard, making their safety dependent on the grill’s reliability.

The risk also extends to homeowners and their property. These grills are often used on decks, patios, or near wooden siding. If the melted hose leads to a fire, the proximity to combustible materials like deck railings, outdoor furniture, or house walls increases the potential for significant property damage. While no property damage has been reported in this recall, the mechanism of failure—a melting component near the heat source—makes any nearby flammable material a potential victim.

It is also worth noting that individuals who have modified their grills with aftermarket fuel gauges are included in this risk group. These users may not realize their specific configuration matches the recalled models (SKUs 2366916 and 2366917). Because they added the gauge themselves, they might assume the unit is safe or different from the standard model. This lack of awareness can delay their response to the recall, keeping them and their families at risk longer than necessary. In short, anyone with access to these grills—whether they are the primary cook, a family member nearby, or a neighbor whose property is close by—is potentially in harm's way until the free repair kit is installed.

How to tell if you have the recalled item

Before you take any action or contact customer service, it is essential to confirm that your specific unit is part of this recall. Because MR. STEAK propane gas grills are widely available and come in various configurations, relying solely on the brand name is not enough. You need to verify both the model number and the specific configuration of the fuel system. The recall targets four-burner and five-burner stainless steel models with black trim. Visually, these grills feature four or five black and red control dials, and the words "MR. STEAK" are printed directly below the thermometer on the lid. If your grill matches this general description, you must dig deeper to identify the exact model numbers associated with the hazard.

The primary models included in this recall are the MS-4B-PG (SKU 2472264) and the MS-5B-PG (SKU 2472265). These units are distinguished by having a fuel gauge attached to the regulator hose, where that same fuel line is not secured to the inside of the grill. To verify your model number, check the label located on the inside of the left compartment door or on the back of the grill itself. This label will clearly state the model number. If you do not have the physical unit handy, look at your original purchase receipt; the SKU (Stock Keeping Unit) is printed there and serves as a definitive identifier for the specific configuration you bought.

There is also a critical subset of this recall that applies to owners who may have modified their grills. If you own an MS-4B-PG or MS-5B-PG but replaced the original regulator with an aftermarket fuel gauge, your unit is still at risk. Specifically, grills associated with SKU 2366916 and SKU 2366917 are included in the recall if you added an aftermarket fuel gauge to the regulator assembly. This means that even if your model number looks standard, the addition of a non-original part triggers the safety concern. When checking these SKUs, remember that they refer to specific inventory codes, so cross-referencing them with your receipt or the manufacturer's label is the most reliable method of confirmation.

If you are unsure whether your grill has the faulty regulator hose configuration, assume it does until proven otherwise. The hazard arises specifically when the gas regulator hose with the attached fuel gauge comes into contact with the bottom of the grill's firebox. Since this contact point is internal and not always visible without disassembly or careful inspection, the presence of the fuel gauge on the regulator assembly is the key indicator. Do not attempt to inspect the hose connection yourself if you are uncomfortable doing so; instead, use the visual cues above—the stainless steel body, black trim, red and black dials, and the specific SKUs—to determine if your unit falls under the recall scope.

What to do — step by step

Your refund, repair, or replacement options

If you have determined that your grill is part of this recall, the first step in securing your remedy is to stop using the unit immediately. The official remedy provided by Bass Pro and MR. STEAK is not a full refund or a complete replacement of the entire grill, but rather a free repair kit. This distinction is important for managing your expectations and understanding the scope of the resolution. The company has acknowledged that the issue lies specifically with the gas regulator hose and the attached fuel gauge assembly, which can melt if it comes into contact with the bottom of the firebox. Therefore, the solution focuses on correcting this specific mechanical vulnerability rather than replacing the entire stainless steel structure or the burners.

To obtain your free repair kit, you will need to contact MR. STEAK directly. They have established a dedicated toll-free hotline for this purpose, which you can reach at 833-677-8325. If you prefer using a vanity number that is easier to remember, you may also dial 833-MRSTEAK. It is helpful to know their operating hours in advance so you do not waste time calling outside of their service window. The support team is available from 8 a.m. to 6 p.m. Eastern Time, Monday through Friday. When you call, have your purchase receipt ready, as the SKU (Stock Keeping Unit) printed on this document will help them verify that your specific unit is covered under this recall notice.

If you prefer digital communication or wish to review the instructions before making a phone call, MR. STEAK has set up an online pathway for consumers. You can visit mrsteak.com and look for the “RECALL” section on their website. Alternatively, you may go directly to mrsteak.com/repairpartskit to access more detailed information about the repair process. This direct link is likely designed to streamline the experience for those who have already identified their model as one of the affected units.

Understanding why a repair kit is offered instead of a replacement can help alleviate any frustration you might feel. The grills themselves are high-quality stainless steel models with black trim and distinctive red and black dials. The structural integrity of the grill body remains sound; only the regulator hose assembly is at risk. By providing a free repair kit, the company ensures that you do not have to discard a fully functional appliance due to a single component failure. This approach is both environmentally responsible and cost-effective for consumers who wish to keep using their MR. STEAK grills safely. Once you receive your kit, follow the included instructions carefully to ensure the new hose assembly is installed correctly and securely attached to the inside of the grill, preventing future contact with the firebox.

What can happen if you ignore it

It is completely understandable why you might hesitate to stop using a beloved piece of equipment. Perhaps you have planned several weekend cookouts around your MR. STEAK grill, or maybe the thought of taking time out of your busy schedule to pack up the unit, contact customer service, and wait for a repair kit feels like an unnecessary burden. You might look at the stainless steel exterior and see only a minor cosmetic issue rather than a serious safety defect. However, ignoring this recall is not merely an inconvenience; it is a direct invitation to risk your home and your family’s safety. The hazard here is not theoretical or distant—it is immediate, physical, and driven by basic thermodynamics that do not care about your schedule.

The core issue lies in the interaction between heat and materials. As you grill, the firebox at the bottom of the unit reaches extremely high temperatures. The recalled grills have a gas regulator hose with an attached fuel gauge that is not securely fastened to the inside of the grill body. Over time, or even during normal use, this hose can sag or shift until it makes direct contact with the hot metal bottom of the firebox. When plastic or rubber components touch surfaces that are glowing hot, they do not just get warm; they begin to break down. The insulation on the gas line melts, exposing the metal tubing underneath. This is a critical failure point because the hose contains pressurized propane. Once the protective layer is compromised, the risk of a leak increases dramatically. Propane is invisible and odorless in its natural state, but even with the added warning agent, a slow leak can accumulate in the confined space under your grill lid or around the burner area.

More alarmingly, once that hose begins to melt, it creates an open flame path directly adjacent to your fuel source. Bass Pro has already received nine reports of grill fires associated with this specific defect. While it is reassuring that no injuries or property damage have been reported so far, the absence of harm in past incidents does not guarantee safety in future ones. Fire spreads rapidly. A small melt can lead to a gas leak, which can then ignite from the pilot light or the main burners, turning your grill into an uncontrolled fireball. This is not just about destroying the grill; it is about the potential for that fire to spread to nearby deck railings, patio furniture, garage walls, or even your home’s siding.

Furthermore, ignoring the recall means you are betting against a known mechanical failure. The defect is inherent to the design of these specific models (MS-4B-PG and MS-5B-PG) and cannot be fixed by simply being more careful with placement. Gravity and heat will eventually cause the hose to touch the firebox. By choosing not to act, you are effectively leaving a lit match near a gas canister until it catches fire. The remedy offered—a free repair kit—is designed specifically to anchor this hose away from the heat source, eliminating the danger entirely. Waiting only prolongs the risk for no valid reason.

Staying safe: broader tips

While specific product recalls address immediate, known defects in particular batches of goods, long-term safety with gas appliances relies on consistent, proactive habits. Gas grills involve high-pressure fuel systems and open flames, making them inherently more complex than electric counterparts. Understanding the general principles of gas appliance maintenance can help you prevent accidents before they happen, regardless of whether your specific model is part of a recall.

First and foremost, regular inspection of your equipment is your best defense against fire hazards. Over time, the rubber components in your grill—such as regulator hoses, gaskets, and O-rings—can degrade due to exposure to heat, UV rays, and atmospheric conditions. This degradation often leads to cracks or brittleness that are not immediately visible. You should perform a simple monthly check: visually inspect all hoses for signs of wear, cracking, or melting. If you ever smell gas while the grill is in use or even when it is turned off, do not attempt to light it. Turn off the propane tank valve immediately, move away from the grill, and ventilate the area before troubleshooting. Never ignore a faint gas odor; it is your primary warning system.

Proper ventilation is another critical, yet often overlooked, aspect of grilling safety. When you cook with gas, combustion produces carbon monoxide (CO), a colorless and odorless gas that can be deadly in enclosed or semi-enclosed spaces. Always use your grill outdoors in a well-ventilated area, never under a covered porch, in a garage, or inside a tent. Keep the grill at least 10 feet away from any structures, including your home, deck railings, and overhanging branches. This distance not only protects your property from heat damage but also ensures that exhaust gases disperse safely into the open air.

Additionally, consider installing carbon monoxide alarms in your home, particularly if you store grills or propane tanks in attached garages or near living spaces. These alarms provide an extra layer of security by detecting dangerous levels of CO that humans cannot sense. They are inexpensive and can save lives by alerting you to leaks long before they become critical.

Finally, stay informed about product safety beyond just your current grill. Visit the Consumer Product Safety Commission (CPSC) website regularly to check for new recalls on any household items you own. Registering your appliances with the manufacturer is a simple step that ensures you receive notifications directly if a safety issue is discovered in your specific model. By combining regular maintenance, proper usage habits, and awareness of broader safety resources, you can enjoy grilling with confidence and peace of mind.