What was recalled
If you enjoy outdoor cooking, you might recognize the brand name Royal Gourmet. In September 2020, the U.S. Consumer Product Safety Commission (CPSC) announced a significant recall involving specific models of their Deluxe Gas Grills. This action was taken because these particular units pose a serious safety risk to consumers who purchase them for backyard gatherings or family meals. The recall is not a blanket ban on all Royal Gourmet products, but it specifically targets the "Patio 2-Burner" line of gas grills. These are substantial cooking appliances designed for outdoor use, featuring a durable porcelain cast iron firebox that houses two stainless steel burners. Each grill is engineered to deliver 24,000 total BTUs of heat and comes equipped with two convenient side shelves for holding tools or prepared food.
To determine if your specific unit is part of this recall, you need to look closely at the model numbers and color options. The affected products are exclusively identified by three specific model numbers: GG2004, GG2005, and GG2006. Each of these model numbers corresponds to a distinct color variant of the same grill design. The GG2004 model was sold in red, the GG2005 in black, and the GG2006 in silver. Because these grills look very similar on the outside, checking the exact model number is crucial. You can find this information printed on a label located on the rear base of the gas grill.
In addition to the model number, you must verify the date code to confirm if your unit is included in this specific batch. The recalled units carry one of the following three date codes: EBA20170525D-1, EBA20170525D-2, or EBA20170525D-3. These codes are essential for identifying whether your grill falls within the range of affected products. It is important to note that this recall applies only to grills sold exclusively through Wayfair.com. If you purchased a Royal Gourmet grill from a different retailer, such as a local hardware store or another online marketplace, it may not be part of this specific recall event.
The scope of this recall is defined by these precise criteria: the product type (Royal Gourmet Patio 2-Burner deluxe gas grills), the model numbers (GG2004, GG2005, GG2006), the associated colors (red, black, silver), the specific date codes listed above, and the exclusive sales channel (Wayfair.com). The CPSC issued this recall on September 9, 2020, due to the identified fire hazard. Consumers who believe they may have purchased one of these items should stop using the grill immediately and contact Royal Gourmet for further instructions. By focusing on these specific details, you can accurately determine whether your outdoor cooking equipment is part of this safety alert.
The hazard, explained
At the heart of this recall is a specific mechanical failure involving the Royal Gourmet Deluxe Gas Grills: the plastic regulator hose can melt and catch fire. To understand why this is dangerous, it helps to look at how these grills operate. A gas grill works by delivering pressurized propane from a tank through a regulator and then along a flexible hose to the burners. The regulator’s job is to reduce that high pressure to a safe, steady level for cooking. However, in the recalled units, the material chosen for this critical hose was not resistant enough to the heat generated by the grill’s operation or nearby components.
When the plastic regulator hose melts, it loses its structural integrity and its ability to contain the gas safely. This is not just a minor leak; it creates an immediate ignition source right where the fuel line connects to the high-heat environment of the cooking chamber. Once the plastic ignites, the fire can travel along the damaged hose back toward the propane tank or spread to other combustible parts of the grill, such as the wooden side shelves or nearby patio furniture. This is why the U.S. Consumer Product Safety Commission (CPSC) classifies this as a serious fire hazard rather than a simple defect.
The physical mechanism here is particularly risky because the failure can happen without obvious warning. A user might notice a strange smell or see slight discoloration, but by then, the plastic may already be compromised. The heat from the burners, which deliver 24,000 total BTUs in these models, can soften the plastic regulator hose over time, especially if the grill is used frequently or left running for long periods. Once the plastic reaches its melting point, it can ignite, leading to a flame that spreads rapidly along the fuel line.
This type of hazard is not uncommon in older or lower-cost gas grills where cost-cutting measures have led to the use of materials that are not rated for high-temperature environments. The danger lies in the combination of flammable material and proximity to an ignition source. In this case, the plastic hose is directly exposed to the heat of the burners and the firebox. If the hose melts and catches fire, it can cause significant property damage and pose a severe risk to anyone nearby. While no injuries have been reported in the six incidents documented by Royal Gourmet, the potential for harm is real and immediate.
Understanding this hazard underscores why stopping use immediately is crucial. The plastic regulator hose is not just a passive component; it is a vital part of the grill’s safety system. When it fails, the entire system becomes unstable. By replacing the hose with a free accessory repair kit, Royal Gourmet is addressing the root cause of the fire risk, ensuring that the grill can operate safely without the danger of a melting plastic component.
Who is most at risk
When we talk about who is most at risk from this Royal Gourmet gas grill recall, it is helpful to look at both the context of ownership and the physical realities of how a fire hazard behaves in a home setting. First and foremost, anyone who purchased a Deluxe Gas Grill exclusively through Wayfair.com between the relevant dates is potentially in the crosshairs. However, not everyone with one of these grills faces the same level of immediate danger. The specific risk is tied to the plastic regulator hose melting and catching fire. This means that individuals who use their grills frequently, for long periods, or in close proximity to flammable materials are operating with a higher degree of inherent vulnerability than those who keep the unit stored away.
The nature of this particular hazard—a melting plastic component igniting—creates a specific type of threat. Unlike a gas leak, which might be detected by smell before a fire starts, a melting hose can fail suddenly under heat stress. This makes households with young children or pets particularly vulnerable. If a grill is stored on a patio or in a garage where children or animals might explore, the potential for accidental contact with the hot components or the compromised hose increases. Furthermore, if the grill is used near deck railings, overhangs, or other combustible structures, the risk of the fire spreading to surrounding property is significantly higher. The six reported incidents, while currently resulting in no injuries, serve as a stark reminder that this is not just a malfunction; it is a potential ignition source waiting for the right conditions.
Elderly users or those with limited mobility may also face heightened risks, though perhaps for different reasons. If a fire starts due to the regulator hose failing, the ability to quickly and safely extinguish the flame or evacuate the area becomes critical. The stress of a sudden grill fire can lead to panic or delayed reaction times, especially for older adults who might rely on slower response mechanisms. Additionally, if the grill is located in a hard-to-reach outdoor space, navigating away from a developing fire while managing physical limitations can be difficult. It is important to remember that this risk applies regardless of skill level; even an experienced griller cannot control the materials used by the manufacturer. The vulnerability lies in the unexpected nature of the failure and its proximity to flammable household items.
Ultimately, the group most at risk includes anyone who has kept their Royal Gourmet grill (models GG2004, GG2005, or GG2006) in an area where people gather, where children play, or near structures that could catch fire. The fact that no injuries have been reported so far is fortunate, but it does not eliminate the danger. It simply means the hazard has not yet manifested in a severe way for everyone affected. By identifying who is most vulnerable—those with frequent exposure, those in close proximity to flammables, and those with less capacity to react quickly—we can prioritize immediate action. If you fall into any of these categories, the urgency to stop using the grill and contact Royal Gourmet for your free repair kit is not just advisable; it is essential for the safety of your entire household.
How to tell if you have the recalled item
If you are unsure whether your outdoor cooking equipment is part of this specific recall, the most reliable way to confirm is by checking the physical labels on the grill itself. Royal Gourmet has issued a recall for their Deluxe Gas Grills, specifically the Patio 2-Burner models sold exclusively through Wayfair.com. Because these grills come in different colors and have very similar structures, you cannot rely on appearance alone to determine if your unit is affected. Instead, you need to locate two critical pieces of information: the model number and the date code.
To find this information, look at the rear base of your gas grill. There should be a manufacturer’s label or plate affixed to the metal frame. On this label, you will see the model number clearly printed. The recall affects three specific model numbers: GG2004, GG2005, and GG2006. It is important to distinguish between these codes because they correspond to different color options for the same grill design. If your model number matches one of these three, you have taken the first step toward identification.
Once you have identified the model number, you must verify the date code to ensure your specific unit is included in this recall batch. The affected units carry date codes that begin with EBA20170525D, followed by either a 1, 2, or 3 at the end. Specifically, look for any of the following codes: EBA20170525D-1, EBA20170525D-2, or EBA20170525D-3. If your date code does not match these exact sequences, your grill is likely not part of this particular safety notice, though you should always refer to official sources for the most current information.
For additional context, here is a breakdown of the colors associated with each model number to help you cross-reference what you see on your patio:
- Model GG2004: This unit is red in color.
- Model GG2005: This unit is black in color.
- Model GG2006: This unit is silver in color.
All of these recalled grills share the same general description: they are patio gas grills featuring a porcelain cast iron firebox that houses two stainless steel burners. They deliver 24,000 total BTUs and come equipped with two shelves. However, since color can fade or be altered by accessories, never rely on color alone to rule out the recall. The model number and date code are your only definitive proof. If you have located these details on your grill and they match the criteria above, please stop using the unit immediately and contact Royal Gourmet for a free repair kit.
What to do — step by step
If you own one of the recalled Royal Gourmet Deluxe Gas Grills, the most important thing you can do right now is prioritize your safety over convenience. The Consumer Product Safety Commission (CPSC) and Royal Gourmet have identified a serious fire hazard linked to the grill’s plastic regulator hose, which can melt and ignite under certain conditions. Because this risk is immediate and potentially dangerous, you should not wait for an invitation to act. Instead, follow these concrete steps to resolve the issue safely and efficiently. First, immediately stop using the recalled grill. Do not attempt to light it, even if it looks fine on the outside. The hazard lies in the internal component—the plastic regulator hose—which may fail without warning. Continuing to use the unit puts your home, your family, and your neighbors at unnecessary risk. Place the grill in a safe, outdoor location away from your house, other structures, or flammable materials like dry leaves or wooden decks. Treat it as if it were already lit until you have secured a remedy. Next, verify that your specific unit is part of this recall. Look at the rear base of your gas grill for the model number and date code. The affected models are GG2004 (red), GG2005 (black), and GG2006 (silver). You must also check the date codes, which will be one of the following: EBA20170525D-1, EBA20170525D-2, or EBA20170525D-3. These details are printed on a label attached to the grill’s frame. If your model number and date code match these lists, your unit is definitely included in this recall. If you cannot find the label or the codes do not match, your grill is likely safe from this specific defect. Once you have confirmed your model is recalled, contact Royal Gourmet to arrange for your free remedy. The company is offering a free accessory repair kit that includes a new, safer regulator hose to replace the faulty plastic one. You can reach their customer service team by calling 800-618-6798 between 9 a.m. and 5 p.m. ET, Monday through Friday. Alternatively, you can send an email to service@royalgourmetusa.com or visit royalgourmetusa.com and click on the “Recall” section for online support. When you contact them, have your model number and date code ready to speed up the process. Finally, follow the instructions provided by Royal Gourmet to receive and install the repair kit. Do not attempt to fix the grill yourself with parts from a hardware store, as the specific regulator hose required is part of the official remedy. The company will guide you through the next steps, which may involve mailing back certain components or simply installing the new kit at home. By taking these steps, you ensure that your grill remains safe for future use without the risk of fire.Your refund, repair, or replacement options
If you have determined that your Royal Gourmet gas grill is part of this recall, the good news is that the manufacturer has established a clear and accessible path to resolve the issue without costing you a dime. The primary remedy offered by Royal Gourmet is not a full refund or a brand-new replacement unit, but rather a free accessory repair kit. This approach is designed to address the specific mechanical failure—the melting plastic regulator hose—by replacing the vulnerable component with a safer alternative. While it might feel inconvenient to wait for parts, receiving a targeted repair kit is often more environmentally friendly and faster than shipping an entire large appliance back and forth. The company has committed to providing these kits at no charge to any consumer who contacts them through their official recall channels.
To initiate this process, you will need to reach out directly to Royal Gourmet. They have set up dedicated support lines and digital portals specifically for this recall to ensure your request is handled correctly. You can call their customer service team at 800-618-6798. It is important to note that these representatives are available from 9 a.m. to 5 p.m. ET, Monday through Friday. If you prefer to handle the logistics online, which can be very convenient for checking status updates or uploading photos of your grill’s model plate, you can visit royalgourmetusa.com and click on the “Recall” section. Alternatively, you may send an email directly to service@royalgourmetusa.com. When you contact them, have your model number and date code ready, as this will help them verify that your specific unit is covered under this recall program.
While the official remedy focuses on the repair kit, it is worth understanding why a refund or replacement might not be the immediate option provided. Manufacturers often choose repair kits for structural hazards because they can ship smaller components much more quickly than heavy grills, reducing wait times for consumers who wish to continue using their appliance safely. However, if the repair process does not satisfy you, or if you simply no longer wish to own this specific model, your options may be limited by the retailer’s policies rather than the manufacturer’s recall terms. Since these grills were sold exclusively at Wayfair.com, you might check with Wayfair’s customer service to see if they offer store credit or other accommodations for recalled items, but do not assume this is part of the official CPSC recall remedy. The guaranteed free solution remains the repair kit from Royal Gourmet.
Once you have contacted Royal Gourmet and received your repair kit instructions, the next step is to follow their guidance carefully. Typically, this will involve shutting off the gas supply, disconnecting the grill from any propane tank, and replacing the regulator hose with the new one provided in the kit. If you are not comfortable performing this repair yourself, many local appliance repair shops can install these kits for a small labor fee, though the part itself should be free. Always ensure that the connection is secure and leak-free before attempting to light the grill again. By taking these steps, you transform a potentially dangerous situation into a manageable maintenance task, allowing you to enjoy your outdoor cooking season with peace of mind.
What can happen if you ignore it
When you choose to continue using a recalled grill despite knowing about the defect, you are essentially gambling with your home’s safety and your own well-being. The core issue here is not merely a minor malfunction; it is a fundamental failure of the fuel delivery system that creates a direct pathway for fire. The Royal Gourmet Deluxe Gas Grills were designed with a plastic regulator hose to manage the flow of gas from the propane tank to the burners. Under normal conditions, this component functions adequately. However, testing and incident reports have revealed that in specific operating scenarios, this plastic can soften, melt, and eventually catch fire. If you ignore the recall notice, you are ignoring the fact that the very mechanism meant to control your fuel source has become a potential ignition point. The consequences of ignoring this warning extend far beyond the grill itself. A fire starting at the regulator is particularly dangerous because it occurs at the connection point between the high-pressure propane tank and the cooking unit. This can lead to a rapid escalation of flames that may engulf the entire grill structure, including the stainless steel burners and the porcelain cast iron firebox. For many homeowners, this means losing a significant piece of outdoor equipment in a matter of minutes. But the risk does not stop at property damage. Flames can easily spread to nearby combustible materials. If your grill is positioned close to a wooden deck, siding, fencing, or overhanging tree branches, the heat from a melting hose can ignite these surrounding items. This transforms a contained appliance failure into a potential house fire or landscape fire, putting your entire property and your neighbors’ safety at risk. We must also look at the human element. Royal Gourmet has already documented six separate incidents where the grill caught fire. While it is reassuring that no injuries have been reported in these specific cases, we cannot assume luck will hold every time. A propane-related fire can flare up unexpectedly, especially if the hose ruptures completely, releasing gas before igniting. This creates a risk of flash fires or burns to anyone standing nearby, including children who might be playing in the yard or guests gathered for an outdoor meal. The heat intensity at the regulator is sufficient to cause severe thermal injuries to hands or arms if someone attempts to adjust the grill while it is compromised. By continuing to use the unit, you are exposing yourself and your family to unpredictable and potentially life-threatening situations that could have been entirely avoided with a simple repair kit. Furthermore, ignoring the recall deprives you of the manufacturer’s commitment to safety. Royal Gourmet has identified the flaw and provided a free accessory repair kit specifically designed to replace the vulnerable plastic component with a safer alternative. By refusing this remedy, you are choosing to live with a known defect rather than accepting a guaranteed fix. There is no benefit to waiting for a catastrophic event to prove the recall was necessary. The hazard is real, documented, and actionable. Continuing to use the grill is not an act of patience; it is an unnecessary acceptance of risk that could result in injury, substantial property loss, or even tragedy.Staying safe: broader tips
While this specific recall addresses a manufacturing defect in certain Royal Gourmet models, the underlying principle of gas grill safety applies to every outdoor cooking enthusiast. The most critical step you can take is establishing a proactive maintenance routine that goes beyond what the manufacturer suggests. For any gas-powered grill, the connection between the propane tank and the burner is the most vulnerable point in the system. Over time, rubber hoses degrade due to exposure to UV rays, extreme temperatures, and grease accumulation. To prevent leaks or failures, you should regularly inspect your regulator hose for cracks, brittleness, or signs of melting. A simple test you can perform is to mix a small amount of dish soap with water in a spray bottle and apply it to the connections while the gas is turned on. If bubbles form, you have a leak that needs immediate attention before ignition.
Equally important is your awareness of environmental factors during use. Always operate your grill in a well-ventilated outdoor area, never inside a home, garage, or enclosed patio. Carbon monoxide is an odorless, colorless gas produced by incomplete combustion, and it poses a severe risk in confined spaces. While the current recall focuses on fire hazards from melting hoses, proper ventilation protects you from both fire risks associated with gas buildup and the silent danger of carbon monoxide poisoning. Ensure that your grill is placed on a stable, level surface away from overhanging branches, siding, or other flammable structures to prevent accidental ignition of surrounding materials.
Finally, staying informed is your best defense against unexpected product failures. The U.S. Consumer Product Safety Commission (CPSC) and the manufacturer’s website are primary resources for current recalls. Many people do not realize that they can sign up for email alerts directly from these agencies to receive notifications about new safety issues affecting their household items. By registering your appliances when you purchase them, you ensure that you are contacted directly if a defect is discovered later. Regularly checking the CPSC’s recall database for your specific brands and models can help you identify potential risks before they result in an accident. Combining regular physical inspections with digital vigilance creates a robust safety net for your outdoor cooking experience.