Netgear Recalls Arlo VMA4700 Power Adapters Due to Fire Hazard
Netgear recalls the VMA4700 power adapter for Arlo cameras due to fire risk from water leakage. Stop using immediately and contact Netgear for a full refund.
Stop using this now
Water can leak into the weatherproof connector on the power adapter and cause a short circuit, melting, and overheating, posing a fire hazard.
Contact the company
What happened, in plain English
Netgear is recalling the VMA4700 power adapters sold as aftermarket accessories for Arlo, Arlo Pro, and Arlo Go outdoor cameras because they pose a fire hazard. Water can leak into the weatherproof connector, causing a short circuit that leads to melting, overheating, and potential fires. Consumers are urged to stop using these adapters immediately. Read more at govinfonow.com/recall/3711-netgear-recalls-arlo-vma4700-power-adapters-due-to-fire-hazard.
Source Summary by GovInfoNow · govinfonow.com/recall/3711-netgear-recalls-arlo-vma4700-power-adapters-due-to-fire-hazard · Updated October 11, 2026 · Official notice: CPSC #8198
Cite this page
“Netgear Recalls Arlo VMA4700 Power Adapters Due to Fire Hazard.” GovInfoNow, updated October 11, 2026. https://govinfonow.com/recall/3711-netgear-recalls-arlo-vma4700-power-adapters-due-to-fire-hazard. Based on CPSC recall #8198 (https://www.cpsc.gov/Recalls/2018/Netgear-Recalls-Power-Adapters-for-Outdoor-Cameras-Due-to-Fire-Hazard).
Why it’s dangerous
The weatherproof connector on the power adapter can allow water to leak inside during outdoor use. This moisture causes a short circuit, which leads to the cord melting and overheating, creating a serious fire risk.
Who’s affected
Owners of Arlo, Arlo Pro, or Arlo Go wire-free outdoor cameras who purchased the separate VMA4700 aftermarket power adapter between June 2017 and October 2017. While no injuries have been reported, the hazard involves fire.
How to tell if you have this one
Check if your adapter is black with "Arlo" printed on the front and has a weatherproof connector on one end. Verify the model number VMA4700 on the packaging and part number 332-10985-01 on the back of the adapter. The cord should be approximately eight feet long.
- Brand
Netgear- Product
Power adapters for outdoor Arlo cameras- Category
Consumer product
What to do — step by step
Stop using the adapter
Immediately unplug the recalled power adapter from your camera and do not use it again.
Contact Netgear for a refund
Call Netgear toll-free at 866-243-0513 (9 a.m. to 5 p.m. CT, Mon-Fri) or visit www.arlo.com and click the recall tab to request a full refund.
What CPSC says to do
Consumers should immediately stop using the recalled power adapters, unplug them from the camera and contact Netgear for a full refund.
Where it went
Where it was sold
Sold nationwide.
CPSC “Sold at”: “Fry's electronics stores nationwide and online at Frys.com and Amazon.com from June 2017 through October 2017 for about $20.”
Sold nationwide.
Questions people ask
Where and when was this product sold?
The adapters were sold separately at Fry's electronics stores nationwide, online at Frys.com, and on Amazon.com from June 2017 through October 2017 for about $20.
How do I get my money back?
You can obtain a full refund by contacting Netgear directly via their toll-free number or through the recall tab on their website.
Contact Netgear
We’ve drafted a message you can send Netgear to request your refund or repair — edit it as you like.
Subject: Recall 8198 — Netgear Recalls Arlo VMA4700 Power Adapters Due to Fire Hazard Hello, I own a Netgear Recalls Arlo VMA4700 Power Adapters Due to Fire Hazard that is covered by recall 8198 from Netgear. The official recall notice states: Consumers should immediately stop using the recalled power adapters, unplug them from the camera and contact Netgear for a full refund. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: CPSC Recall #8198 (December 5, 2017)
- Plain-language summary written by qwen3.6:35b-a3b on October 11, 2026, from the official record above. Not reviewed by a person — if it conflicts with the CPSC notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official CPSC recall data; we don’t issue, amend or administer recalls.