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Lower risk Drug recall · FDA · Published June 3, 2020

Powerstick Soft Whisper Dandruff Shampoo Recall: Water Quality Issue

Powerstick recalls Soft Whisper Dandruff Shampoo due to water quality failing USP specifications. Affected lots from 070421E211 to 071021E241, expiring 7/2: stop using and contact for details.

🇺🇸 FDA recall #D-1337-2020DrugPowerstick ›
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Contact the company

Recalling firmA.P. Deauville, LLC594 Jersey Ave Unit C · New Brunswick, NJ 08901-3502
✎ GovInfoNow plain-language explainer

Powerstick is recalling its Soft Whisper Dandruff Shampoo because the water used in production didn't meet USP quality standards. This could lead to unsafe ingredients in the product, so affected customers should stop using it. Read more at govinfonow.com/recall/37073-powerstick-soft-whisper-dandruff-shampoo-recall-water-quality-issue.

Source Summary by GovInfoNow · govinfonow.com/recall/37073-powerstick-soft-whisper-dandruff-shampoo-recall-water-quality-issue · Updated October 5, 2026 · FDA enforcement record: FDA #D-1337-2020

Cite this page

“Powerstick Soft Whisper Dandruff Shampoo Recall: Water Quality Issue.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/37073-powerstick-soft-whisper-dandruff-shampoo-recall-water-quality-issue. Based on FDA recall #D-1337-2020 (https://api.fda.gov/drug/enforcement.json?search=recall_number:%22D-1337-2020%22&limit=1).

The Food and Drug Administration announced on June 3, 2020, that A.P. Deauville, LLC is recalling Soft Whisper by Powerstick Dandruff Shampoo due to current good manufacturing practice deviations involving water that failed USP specifications. The recall affects 82,800 bottles distributed nationwide.

How to tell if you have it

  • Brand: Powerstick
  • Product: Soft Whisper by Powerstick Dandruff Shampoo (Pyrithione Zinc), 14.4 FL OZ. (426 mL)
  • UPC: 815195014097
  • Lot codes: 070421E211, 070921E221, 071021E231, 071021E241
  • Expiration date: 7/2021

The hazard

According to the FDA, Soft Whisper Dandruff Shampoo was produced with water that failed USP specifications. The agency classified this as a Class II recall.

Context

GovInfoNow's records show A.P. Deauville, LLC has one other recall on record since July 10, 2025, for Shave Stick Antiperspirant due to CGMP deviations. Other recent recalls of similar products include ACME Dynarex Obstetrical Towelettes Cleanser Recall (Jan. 20, 2026), Blossom Pharmaceuticals Dynashield Cream Recall (Oct. 31, 2025), and ACME United Savannah Antibacterial Towelettes Recall (Jan. 20, 2026).

How to tell if you have this one

Check the lot number on the bottle, which should be one of 070421E211, 070921E221, 071021E231, or 071021E241. The product expires July 2021 and has a 14.4 fl oz (426 mL) size.

  • Brand
    Powerstick
  • Product
    Soft Whisper by Powerstick Dandruff Shampoo (Pyrithione Zinc), 14.4 FL OZ. (426 mL), A.P. Deauville LLC New Brunswick
  • Category
    Drug
Based on the official FDA remedy

What to do — step by step

  1. Check Product Lot Number

    Look for the lot number on the bottle, which should be one of 070421E211, 070921E221, 071021E231, or 071021E241.

  2. Stop Using Product

    If the lot number matches, stop using the shampoo immediately as it may contain unsafe ingredients.

Where it went and when

Where it was distributed

Distributed nationwide.

Alaska: yesAKMaine: yesMEVermont: yesVTNew Hampshire: yesNHWashington: yesWAIdaho: yesIDMontana: yesMTNorth Dakota: yesNDMinnesota: yesMNIllinois: yesILWisconsin: yesWIMichigan: yesMINew York: yesNYRhode Island: yesRIMassachusetts: yesMAOregon: yesORNevada: yesNVWyoming: yesWYSouth Dakota: yesSDIowa: yesIAIndiana: yesINOhio: yesOHPennsylvania: yesPANew Jersey: yesNJConnecticut: yesCTCalifornia: yesCAUtah: yesUTColorado: yesCONebraska: yesNEMissouri: yesMOKentucky: yesKYWest Virginia: yesWVVirginia: yesVAMaryland: yesMDDelaware: yesDEArizona: yesAZNew Mexico: yesNMKansas: yesKSArkansas: yesARTennessee: yesTNNorth Carolina: yesNCSouth Carolina: yesSCDistrict of Columbia: yesDCOklahoma: yesOKLouisiana: yesLAMississippi: yesMSAlabama: yesALGeorgia: yesGAHawaii: yesHITexas: yesTXFlorida: yesFL

FDA distribution: “U.S.A. Nationwide” States read from FDA’s own wording; “not listed” means the notice does not name it.

Distributed nationwide.

Recall timeline

FDA terminated this recall 17 months after the firm started it.

1. Firm started the recall: Jun 3, 202012. FDA classified it Class II: Jun 24, 202023. Published in FDA’s Enforcement Report: Jul 1, 202034. FDA terminated the recall: Oct 26, 2021420202021
  1. Firm started the recall
  2. FDA classified it Class II
  3. Published in FDA’s Enforcement Report
  4. FDA terminated the recall

Dates from the agency record only; steps without a date are left out.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: FDA Recall #D-1337-2020 (June 3, 2020) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for D-1337-2020 to see it in context.
  • Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not FDA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA