Squatty Potty Step Stool Recall: Fall Hazard Due to Detaching Top
Squatty Potty recalls children's toilet step stools because the top hat can detach, causing falls. Stop using immediately and contact the company for a refund.
Stop using this now
The top removable step (hat) on the recalled children's toilet step stools can detach while a child is standing on it, posing injury and fall hazards.
Contact the company & request your remedy
What happened, in plain English
Squatty Potty is recalling certain children's toilet step stools because the removable top step (hat) can detach while a child is standing on it. This detachment poses a significant injury and fall hazard, with reports of children hitting their heads or chins. Consumers are instructed to stop using the product immediately until the hat is removed. Read more at govinfonow.com/recall/3699-squatty-potty-step-stool-recall-fall-hazard-due-to-detaching.
Source Summary by GovInfoNow · govinfonow.com/recall/3699-squatty-potty-step-stool-recall-fall-hazard-due-to-detaching · Updated October 11, 2026 · Official notice: CPSC #8211
Cite this page
“Squatty Potty Step Stool Recall: Fall Hazard Due to Detaching Top.” GovInfoNow, updated October 11, 2026. https://govinfonow.com/recall/3699-squatty-potty-step-stool-recall-fall-hazard-due-to-detaching. Based on CPSC recall #8211 (https://www.cpsc.gov/Recalls/2018/Squatty-Potty-Recalls-Childrens-Toilet-Step-Stools-Due-to-Injury-and-Fall-Hazards).
Why it’s dangerous
The plastic step stool is designed with a height-adjusting aqua blue hat top step that can detach while in use. If this happens, a child standing on the stool may fall, potentially resulting in head injuries or other trauma from hitting surfaces like toilets or walls.
Who’s affected
Parents or guardians who purchased the Squatty Potty children's toilet step stool online between September 2017 and November 2017. Children using the stool to reach the toilet seat are at risk of falling.
How to tell if you have this one
Look for a gray hippopotamus-shaped plastic step stool with blue or purple eyes and cut-out handles on each side. The product measures about 15.8 by 16.8 by 10 inches and was sold individually or as part of a set including a toilet seat and decorative stickers.
- Brand
Squatty Potty- Product
Children's toilet step stools- Category
Consumer product
What to do — step by step
Stop Using the Stool
Immediately stop using the children's toilet step stool to prevent falls until you can remove the hat portion.
Remove the Hat Top
Take off the removable aqua blue hat top step from the gray hippopotamus base before allowing any child near it.
Contact Squatty Potty for Refund
Call 855-628-1099 or email recall@squattypotty.com to arrange returning the hat portion of the stool for a $10 refund.
What CPSC says to do
Consumers should immediately stop using the children's toilet step stools until they remove the hat. Consumers should contact Squatty Potty for instructions on returning the hat portion of the stool, free of cost, for a $10 refund.
Contact Squatty Potty
We’ve drafted a message you can send Squatty Potty to request your refund or repair — edit it as you like.
Subject: Recall 8211 — Squatty Potty Step Stool Recall: Fall Hazard Due to Detaching Top Hello, I own a Squatty Potty Step Stool Recall: Fall Hazard Due to Detaching Top that is covered by recall 8211 from Squatty Potty. The official recall notice states: Consumers should immediately stop using the children's toilet step stools until they remove the hat. Consumers should contact Squatty Potty for instructions on returning the hat portion of the stool, free of cost, for a $10 refund. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: CPSC Recall #8211 (December 19, 2017)
- Plain-language summary written by qwen3.6:35b-a3b on October 11, 2026, from the official record above. Not reviewed by a person — if it conflicts with the CPSC notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official CPSC recall data; we don’t issue, amend or administer recalls.