Stop using nowConsumer product recall · CPSC · Published December 21, 2017
John Deere Crossover Gator Utility Vehicles Recall: Steering Control Hazard
John Deere recalls XUV825, XUV825 S4, XUV855, and XUV855 S4 Crossover Gator utility vehicles with steering shaft separation risk. Consumers must stop using and contact a dealer for free repair.
“John Deere Crossover Gator Utility Vehicles Recall: Steering Control Hazard.” GovInfoNow, updated August 3, 2026. https://govinfonow.com/recall/3693-john-deere-crossover-gator-utility-vehicles-recall-steering-control-hazard. Based on CPSC recall #8215 (https://www.cpsc.gov/Recalls/2018/John-Deere-Recalls-Crossover-Gator-Utility-Vehicles-Due-to-Crash-Hazard-Recall-Alert).
The Consumer Product Safety Commission announced on Dec. 21, 2017, that John Deere is recalling Crossover Gator utility vehicles due to a crash hazard. Owners should stop using the recalled vehicles and contact an authorized dealer for a free repair.
How to tell if you have it
John Deere XUV825, XUV825 S4, XUV855, and XUV855 S4 Crossover Gator utility vehicles with power steering
Serial numbers beginning with 1M0825 or 1M0855 in ranges: 1M0825GEXXM040001-136520, 1M0825GFXXM060001-131607, 1M0825MAXXM010001-10667, 1M0825MBXXM010001-10419, 1M0825MEXXM010001, 1M0855DEXXM040001-130975, 1M0855DFXXM060001-130531, 1M0855DHXXM130001-131052, 1M0855EBXXM010001-10561, 1M0855MAXXM010001-10498, 1M0855MBXXM010001-10247, 1M0855MDXXM010001-10021, 1M0855MBAJM010249, 1M0825MAAJM010719, 1M0825MACJM010720, 1M0825MAAJM010722, 1M0825MAHJM010724, 1M0825MAEJM010725, 1M0825MACJM010726, 1M0825MATJM010727, 1M0825MAPJM010728, 1M0825MAKJM010729, 1M0825MAPJM010731
What to do
Consumers should stop using the recalled utility vehicles and contact an authorized John Deere dealer for a free repair. John Deere is contacting purchasers of the recalled utility vehicles directly. Consumers may also call Deere & Company at 800-537-8233 from 8 a.m. to 6 p.m. ET Monday through Friday and Saturday from 9 a.m. to 3 p.m. ET or visit www.deere.com.
The hazard
The steering shaft can separate from the steering rack assembly, resulting in a loss of vehicle steering control and posing a crash hazard. John Deere has received nine reports of steering loss associated with this issue. No injuries have been reported.
Context
GovInfoNow's records show Deere & Company has 23 other recalls on record since Oct. 27, 2010. Recent John Deere recalls include a May 20, 2021 Gator utility vehicle recall for speedometer software errors and an Aug. 19, 2021 tractor recall for wheel spacer bolts that may fall off. Other recent recalls of similar products include Spartan Riding Mowers (Nov. 20, 2025) and Yamaha 2021-2022 Fleet Golf Cars (June 11, 2026).
How to tell if you have this one
Check the side of the vehicle for 'John Deere' and model numbers. The serial number starts with 1M0825 or 1M0855 and is under the cargo box on the passenger side.
Brand
John Deere
Product
John Deere Crossover Gator™ utility vehicles
Category
Consumer product
Based on the official CPSC remedy
What to do — step by step
Stop Using It Now
Immediately stop using the recalled utility vehicles as they pose a crash hazard.
Contact Dealer for Repair
Contact an authorized John Deere dealer for a free repair to fix the steering shaft issue.
Official remedy
What CPSC says to do
Consumers should stop using the recalled utility vehicles and contact an authorized John Deere dealer for a free repair. John Deere is contacting purchasers of the recalled utility vehicles directly.
Where it went
Where it was sold
Sold nationwide.
Nationwide
Not listed
CPSC “Sold at”: “John Deere dealers nationwide from March 2012 through November 2017 for between $13,400 and $16,100.”
Sold nationwide.
Take action
Contact John Deere
We’ve drafted a message you can send John Deere to request your refund or repair — edit it as you like.
Subject: Recall 8215 — John Deere Crossover Gator Utility Vehicles Recall: Steering Control Hazard
Hello,
I own a John Deere Crossover Gator Utility Vehicles Recall: Steering Control Hazard that is covered by recall 8215 from John Deere.
The official recall notice states: Consumers should stop using the recalled utility vehicles and contact an authorized John Deere dealer for a free repair. John Deere is contacting purchasers of the recalled utility vehicles directly.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 3, 2026, from the official record above. Not reviewed by a person — if it conflicts with the CPSC notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official CPSC recall data; we don’t issue, amend or administer recalls.