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Stop using now Consumer product recall · CPSC · Published February 1, 2018

Greenworks Kobalt Snapper Cordless Chainsaws Recalled for Chain Brake Failure Risk

Recalled Greenworks, Kobalt, and Snapper cordless electric chainsaws with 16-18 inch blades and 80-82v batteries have a chain brake guard that can fail, causing injury. Consumers must stop using and contact Hongkong Sun Rise Trading for free repair.

Plain-English summary generated from official CPSC data by GovInfoNow · Published by Carlos Caban · How we make summaries

🇺🇸 CPSC recall #8245Consumer productGreenworks, Kobalt, Snapper ›
Official CPSC recall photos · click to enlarge
Take action

Contact the company

Call(888) 266-7096from 9 a.m. to 8 p.m. ET Monday through ThursdayOfficial pagewww.greenworkstools.com
✎ GovInfoNow plain-language explainer

Greenworks, Kobalt, and Snapper cordless electric chainsaws with 16 or 18-inch blades and 80/82-volt batteries are recalled because the chain brake guard can fail, allowing the chainsaw to keep running and causing injury. This hazard affects users who own these specific models. Read more at govinfonow.com/recall/3662-greenworks-kobalt-snapper-cordless-chainsaws-recalled-for-chain-brake-failure.

Source Summary by GovInfoNow · govinfonow.com/recall/3662-greenworks-kobalt-snapper-cordless-chainsaws-recalled-for-chain-brake-failure · Updated August 3, 2026 · Official notice: CPSC #8245

Cite this page

“Greenworks Kobalt Snapper Cordless Chainsaws Recalled for Chain Brake Failure Risk.” GovInfoNow, updated August 3, 2026. https://govinfonow.com/recall/3662-greenworks-kobalt-snapper-cordless-chainsaws-recalled-for-chain-brake-failure. Based on CPSC recall #8245 (https://www.cpsc.gov/Recalls/2018/Cordless-Electric-Chainsaws-Recalled-Due-to-Injury-Hazard-Distributed-by-Hongkong-Sun-Rise-Trading).

The Consumer Product Safety Commission announced on Feb. 1, 2018, that Greenworks, Kobalt and Snapper cordless electric chainsaws are being recalled due to an injury hazard. Owners should stop using the saws and contact Hongkong Sun Rise Trading for a free repair.

How to tell if you have it

  • Greenworks Pro 80v 16" brushless cordless electric chainsaw, model CS80L211
  • Greenworks Pro 80v 18" cordless electric chainsaw, model CS80L00
  • Greenworks Commercial 82v 18" cordless electric chainsaw, model GS 180
  • Kobalt 80v 18" cordless electric chainsaw, models KCS 180 (item numbers 419015 or 670251)
  • Snapper XD 82v 18" cordless electric chainsaw, model SXDCS82, item number 1696773

What to do

Consumers should immediately stop using the recalled chainsaws and contact Hongkong Sun Rise Trading for a free repair. Contact the distributor toll-free at 888-266-7096 from 9 a.m. to 8 p.m. ET Monday through Thursday and 9 a.m. to 5 p.m. ET Friday through Sunday, or visit www.greenworkstools.com.

The hazard

According to the CPSC, the chain brake guard in the cordless electric chainsaw can fail and allow the chainsaw to continue operating, posing an injury hazard to users. The agency reported no incidents or injuries related to this recall.

Context

GovInfoNow's records show Changzhou Globe Co. Ltd. has two other recalls on record since Sept. 23, 2020, including Kobalt cordless chainsaws and pole saws recalled that same date for laceration hazards. Other recent recalls of similar products include Milwaukee Tool M18 FUEL Chainsaws Recall (Oct. 30, 2025), Kobalt Recalls Yard Tools with USB-C Batteries Due to Fire Risk (July 9, 2026) and DR Power Lawn Mowers Recall (Aug. 6, 2026).

How to tell if you have this one

Check for 'GreenworksPro', 'Greenworks Commercial', 'Kobalt', or 'Snapper' printed on the saw blade. Look for model numbers like CS80L211, CS80L00, GS 180, KCS 180, or SXDCS82 on the warning label under the switch handle.

  • Brand
    Greenworks, Kobalt, Snapper
  • Product
    Cordless electric chainsaws
  • Category
    Consumer product
Based on the official CPSC remedy

What to do — step by step

  1. Stop Using It Now

    Immediately stop using the recalled chainsaws as they can cause serious injury if the chain brake guard fails.

  2. Contact Manufacturer

    Contact Hongkong Sun Rise Trading for a free repair of the chainsaw.

Official remedy

What CPSC says to do

Consumers should immediately stop using the recalled chainsaws and contact Hongkong Sun Rise Trading for a free repair.

Where it went

Where it was sold

Sold nationwide.

Alaska: yesAKMaine: yesMEVermont: yesVTNew Hampshire: yesNHWashington: yesWAIdaho: yesIDMontana: yesMTNorth Dakota: yesNDMinnesota: yesMNIllinois: yesILWisconsin: yesWIMichigan: yesMINew York: yesNYRhode Island: yesRIMassachusetts: yesMAOregon: yesORNevada: yesNVWyoming: yesWYSouth Dakota: yesSDIowa: yesIAIndiana: yesINOhio: yesOHPennsylvania: yesPANew Jersey: yesNJConnecticut: yesCTCalifornia: yesCAUtah: yesUTColorado: yesCONebraska: yesNEMissouri: yesMOKentucky: yesKYWest Virginia: yesWVVirginia: yesVAMaryland: yesMDDelaware: yesDEArizona: yesAZNew Mexico: yesNMKansas: yesKSArkansas: yesARTennessee: yesTNNorth Carolina: yesNCSouth Carolina: yesSCDistrict of Columbia: yesDCOklahoma: yesOKLouisiana: yesLAMississippi: yesMSAlabama: yesALGeorgia: yesGAHawaii: yesHITexas: yesTXFlorida: yesFL

CPSC “Sold at”: “Lowe's and other stores nationwide and online at Amazon.com, Lowes.com and other websites from January 2015 through October 2017 for between $170 and $300.”

Sold nationwide.

Take action

Contact Greenworks, Kobalt, Snapper

We’ve drafted a message you can send Greenworks, Kobalt, Snapper to request your refund or repair — edit it as you like.

✉️ Open in email📞 +18882667096Company site
Subject: Recall 8245 — Greenworks, Kobalt, Snapper Greenworks Kobalt Snapper Cordless Chainsaws Recalled for Chain Brake Failure 

Hello,

I own a Greenworks Kobalt Snapper Cordless Chainsaws Recalled for Chain Brake Failure Risk that is covered by recall 8245 from Greenworks, Kobalt, Snapper.

The official recall notice states: Consumers should immediately stop using the recalled chainsaws and contact Hongkong Sun Rise Trading for a free repair.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: CPSC Recall #8245 (February 1, 2018)
  • Plain-language summary written by qwen3:4b on August 3, 2026, from the official record above. Not reviewed by a person — if it conflicts with the CPSC notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official CPSC recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not CPSC or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA