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Stop using now Consumer product recall · CPSC · Published February 6, 2018

Tiffany Wheat Leaf Crystal Mug Recall: Burn Hazard

Tiffany & Co. recalls 11 oz Wheat Leaf crystal mugs due to burn and laceration hazards when used with hot liquids. Get a refund and $100 gift card.

🇺🇸 CPSC recall #8250Consumer productTiffany & Co. ›
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✎ GovInfoNow plain-language explainer

What happened, in plain English

Tiffany & Co. is recalling its 11 ounce Wheat Leaf crystal glass mugs because they can crack or break when exposed to hot liquids, creating risks of burns and cuts. The company has received six reports of the mugs breaking during use, though no injuries have been reported. Consumers who own these mugs are advised to stop using them immediately. Read more at govinfonow.com/recall/3660-tiffany-wheat-leaf-crystal-mug-recall-burn-hazard.

Source Summary by GovInfoNow · govinfonow.com/recall/3660-tiffany-wheat-leaf-crystal-mug-recall-burn-hazard · Updated October 11, 2026 · Official notice: CPSC #8250

Cite this page

“Tiffany Wheat Leaf Crystal Mug Recall: Burn Hazard.” GovInfoNow, updated October 11, 2026. https://govinfonow.com/recall/3660-tiffany-wheat-leaf-crystal-mug-recall-burn-hazard. Based on CPSC recall #8250 (https://www.cpsc.gov/Recalls/2018/Tiffany-Co-Recalls-Crystal-Mugs-Due-to-Burn-and-Laceration-Hazards-Recall-Alert).

Why it’s dangerous

The crystal glass can crack or break when hot liquid is poured into it or when the mug is exposed to heat. This structural failure poses a burn hazard from the hot contents and a laceration hazard from the broken glass shards.

Who’s affected

Owners of the 11 ounce Wheat Leaf crystal glass mugs purchased from Tiffany & Co. stores, online at www.tiffany.com, or via catalogs and sales channels between October 2017 and December 2017.

How to tell if you have this one

Look for clear crystal mugs with a wheat leaf pattern etched into the glass, measuring about 3.5 inches tall and 3 inches in diameter with a handle. Check for a blue sticker stating "TIFFANY & CO. Made in Slovenia. CRYSTAL GLASS." and the code "13559" on the bottom.

  • Brand
    Tiffany & Co.
  • Product
    Wheat Leaf Crystal Mugs
  • Category
    Consumer product
Based on the official CPSC remedy

What to do — step by step

  1. Stop using the mug

    Immediately cease using the recalled mugs to avoid potential burns or cuts from cracking glass.

  2. Contact Tiffany for refund

    Call 800-843-3269, visit www.tiffany.com, or return the mug to a store to receive a full refund plus a $100 gift card.

  3. Dispose of broken glass

    If the mug is already broken, do not attempt to return it; carefully dispose of the glass and contact Tiffany for your refund and gift card.

Official remedy

What CPSC says to do

Consumers should immediately stop using the recalled mugs and contact Tiffany & Co. for a full refund plus a $100 gift card. Consumers can return the mug for a refund and gift card through one of three options: 1) return the product to a local Tiffany & Co. store 2) return the mug using a pre-paid return shipping label provided by the firm or 3) contact Tiffany & Co. to dispatch a shipping carrier to the consumer's location to pick up the mug. If broken, do not attempt to return the mug. Carefully dispose of the glass and contact Tiffany & Co. for the refund and gift card. Tiffany is directly contacting consumers who purchased the recalled mugs.

Take action

Contact Tiffany & Co.

We’ve drafted a message you can send Tiffany & Co. to request your refund or repair — edit it as you like.

Subject: Recall 8250 — Tiffany & Co. Tiffany Wheat Leaf Crystal Mug Recall: Burn Hazard

Hello,

I own a Tiffany Wheat Leaf Crystal Mug Recall: Burn Hazard that is covered by recall 8250 from Tiffany & Co..

The official recall notice states: Consumers should immediately stop using the recalled mugs and contact Tiffany & Co. for a full refund plus a $100 gift card. Consumers can return the mug for a refund and gift card through one of three options: 1) return the product to a local Tiffany & Co. store 2) return the mug using a pre-paid return shipping label provided by the firm or 3) contact Tiffany & Co. to dispatch a shipping carrier to the consumer's location to pick up the mug. If broken, do not attempt to return the mug. Carefully dispose of the glass and contact Tiffany & Co. for the refund and gift card. Tiffany is directly contacting consumers who purchased the recalled mugs.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: CPSC Recall #8250 (February 6, 2018)
  • Plain-language summary written by qwen3.6:35b-a3b on October 11, 2026, from the official record above. Not reviewed by a person — if it conflicts with the CPSC notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official CPSC recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not CPSC or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA