Octane Fitness XT-One Recall: Fall Hazard from Pedal Drop
Octane Fitness recalls XT5700 cross trainers due to a fall hazard. The incline lead screw can shear, causing pedals to drop unexpectedly. Stop using immediately.
Stop using this now
The incline lead screw can shear off, causing the foot pedals to drop unexpectedly, resulting in a fall hazard to the user.
Contact the company & request your remedy
What happened, in plain English
Octane Fitness is recalling the XT-One elliptical cross trainer because the incline lead screw can shear off during normal use. This defect causes the foot pedals to drop unexpectedly, creating a significant fall hazard for the user. The company has received seven reports of this issue, including one injury involving a scrape to the knee or leg. Read more at govinfonow.com/recall/3614-octane-fitness-xt-one-recall-fall-hazard-from-pedal-drop.
Source Summary by GovInfoNow · govinfonow.com/recall/3614-octane-fitness-xt-one-recall-fall-hazard-from-pedal-drop · Updated October 11, 2026 · Official notice: CPSC #8295
Cite this page
“Octane Fitness XT-One Recall: Fall Hazard from Pedal Drop.” GovInfoNow, updated October 11, 2026. https://govinfonow.com/recall/3614-octane-fitness-xt-one-recall-fall-hazard-from-pedal-drop. Based on CPSC recall #8295 (https://www.cpsc.gov/Recalls/2018/Octane-Fitness-Recalls-Cross-Trainers-Due-to-Fall-Hazard-Recall-Alert).
Why it’s dangerous
The mechanical failure occurs when the incline lead screw shears off. This causes the foot pedals to drop unexpectedly while in use, which can cause the user to lose balance and fall, potentially leading to injuries such as scrapes or more serious harm.
Who’s affected
This recall affects gym and fitness center operators who purchased these commercial-grade machines directly from Octane Fitness or through specialty fitness stores and distributors. Users are most at risk if they operate the machine between August 2015 and November 2017.
How to tell if you have this one
Check if the machine is an Octane Fitness XT-One elliptical cross trainer with model number XT5700. The name "Octane Fitness" should be printed on the rear of the keypad and the side of the unit, while "XTOne" is printed on the incline support column. The screen may be a 10-inch glass capacitive touch screen or a large LED display with integrated capacitive buttons.
- Brand
Octane Fitness- Product
Octane Fitness XT-One elliptical cross trainers- Category
Consumer product
What to do — step by step
Stop Using Immediately
Gym and fitness center operators must immediately cease using the recalled cross trainers to prevent fall injuries.
Contact Octane Fitness
Reach out to Octane Fitness LLC via toll-free number 888-975-1376, email at customerservice@octanefitness.com, or their website to receive repair instructions.
What CPSC says to do
Gym and Fitness Center operators should immediately stop using these recalled cross trainers and contact Octane Fitness LLC for repair instructions. The firm is contacting all known purchasers of the recalled cross trainers directly.
Where it went
Where it was sold
Sold nationwide.
CPSC “Sold at”: “Specialty fitness stores, distributors and direct sales to commercial clubs and gyms nationwide from August 2015 through November 2017 for between about $8,000 and $10,500.”
Sold nationwide.
Contact Octane Fitness
We’ve drafted a message you can send Octane Fitness to request your refund or repair — edit it as you like.
Subject: Recall 8295 — Octane Fitness XT-One Recall: Fall Hazard from Pedal Drop Hello, I own a Octane Fitness XT-One Recall: Fall Hazard from Pedal Drop that is covered by recall 8295 from Octane Fitness. The official recall notice states: Gym and Fitness Center operators should immediately stop using these recalled cross trainers and contact Octane Fitness LLC for repair instructions. The firm is contacting all known purchasers of the recalled cross trainers directly. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: CPSC Recall #8295 (March 29, 2018)
- Plain-language summary written by qwen3.6:35b-a3b on October 11, 2026, from the official record above. Not reviewed by a person — if it conflicts with the CPSC notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official CPSC recall data; we don’t issue, amend or administer recalls.