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Stop using now Consumer product recall · CPSC · Published November 1, 2018

Pain Relief Naturally Lidocaine Recall: Poisoning Risk

Pain Relief Naturally recalls lidocaine creams, sprays, and gels due to non-child-resistant packaging. Risk of poisoning for children. Get a free replacement cap.

Take action

Contact the company & request your remedy

✎ GovInfoNow plain-language explainer

What happened, in plain English

Pain Relief Naturally is recalling all its lidocaine-containing pain relief products because the packaging fails to meet federal child-resistant closure requirements. The products contain lidocaine, which poses a risk of poisoning if young children ingest it or put it on their skin. Consumers are advised to store the items safely and contact the company for a free replacement cap. Read more at govinfonow.com/recall/3463-pain-relief-naturally-lidocaine-recall-poisoning-risk.

Source Summary by GovInfoNow · govinfonow.com/recall/3463-pain-relief-naturally-lidocaine-recall-poisoning-risk · Updated October 11, 2026 · Official notice: CPSC #8447

Cite this page

“Pain Relief Naturally Lidocaine Recall: Poisoning Risk.” GovInfoNow, updated October 11, 2026. https://govinfonow.com/recall/3463-pain-relief-naturally-lidocaine-recall-poisoning-risk. Based on CPSC recall #8447 (https://www.cpsc.gov/Recalls/2019/Pain-Relief-Naturally-Recalls-Pain-and-Itch-Relief-Creams-Sprays-and-Gels-Due-to-Failure-to-Meet-Child-Resistant-Closure-Requirement-Risk-of-Poisoning-Recall-Alert).

Why it’s dangerous

The packaging is not child-resistant as required by law, allowing young children to open the containers. If a child puts the lidocaine-containing cream, spray, or gel on their skin or ingests it, there is a risk of poisoning.

Who’s affected

Parents and caregivers who purchased Pain Relief Naturally lidocaine products online between August 2017 and August 2018. Young children are at risk of poisoning if they access the product.

How to tell if you have this one

Look for black packaging with the product name in gold, red, or green lettering. Affected products include Numbify, Extra Strength Numbify, Pre-TAT Tattoo, Superior Pain & Itch Relief, and Soothing Sore Relief in 1, 2, or 4-ounce containers.

  • Brand
    Pain Relief Naturally
  • Product
    Numbify, Extra Strength Numbify, Pre-TAT Tattoo, Superior Pain & Itch Relief & Soothing Sore Relief creams, sprays and gels
  • Category
    Consumer product
Based on the official CPSC remedy

What to do — step by step

  1. Store product safely

    Immediately store the recalled product in a safe location out of reach of children.

  2. Contact manufacturer for replacement cap

    Call 877-906-4806 or email PRNCustomerCare@Gmail.com to receive a free replacement child-resistant cap.

Official remedy

What CPSC says to do

Consumers should immediately store the product in a safe location, out of reach of children and contact the firm to receive a free replacement cap. All known purchasers will be notified directly about the recall.

✎ GovInfoNow

Questions people ask

Where were these products sold?

They were sold online at Amazon.com, Ebay.com, Walmart.com, Tatbalm.net, Naturallyhl.com, and Numbify.com from August 2017 through August 2018.

Take action

Contact Pain Relief Naturally

We’ve drafted a message you can send Pain Relief Naturally to request your refund or repair — edit it as you like.

Subject: Recall 8447 — Pain Relief Naturally Lidocaine Recall: Poisoning Risk

Hello,

I own a Pain Relief Naturally Lidocaine Recall: Poisoning Risk that is covered by recall 8447 from Pain Relief Naturally.

The official recall notice states: Consumers should immediately store the product in a safe location, out of reach of children and contact the firm to receive a free replacement cap. All known purchasers will be notified directly about the recall.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official CPSC recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: CPSC Recall #8447 (November 1, 2018)
  • Plain-language summary written by qwen3.6:35b-a3b on October 11, 2026, from the official record above. Not reviewed by a person — if it conflicts with the CPSC notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official CPSC recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not CPSC or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA