MCKESSON recalls CABTREO topical gel due to improper storage causing potential product degradation. This prescription-only acne treatment may be unsafe if not kept refrigerated.
CGMP Deviations: Product was stored outside labeled storage temperature requirements. Product was exposed to controlled room temperature environment instead of remaining refrigerated.
MCKESSON is recalling CABTREO topical gel because it was stored at room temperature instead of refrigerated. This could cause the medication to degrade, making it less effective or potentially unsafe for acne treatment.
The gel was stored outside its required refrigeration temperature. This exposure to room temperature could cause the medication to degrade, potentially reducing its effectiveness or causing safety issues.
Prescription holders who have CABTREO topical gel (1.2%/0.15%/3.1%) with lot number 7001796. People using this acne treatment for prescription purposes are most at risk.
Check for CABTREO topical gel with lot number 7001796. This product is prescription-only and sold in 50g containers.
Verify the lot number on your CABTREO gel container to see if it matches 7001796.
The recall is due to improper storage, not current safety issues. If stored correctly, the product should be safe.
Check the lot number. If it's 7001796, contact MCKESSON for guidance on next steps.
The product expires May 31, 2025, but the recall is for improper storage, not expiration.
We’ve drafted a message you can send MCKESSON to request your refund or repair — edit it as you like.
Subject: Recall D-0347-2024 — MCKESSON MCKESSON Hello, I own a MCKESSON that is covered by recall D-0347-2024 from MCKESSON. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
